[Resolved] Axis Bank — Fraud purchase done through my debit card | |||
On 31 January 2017 at about 1130 am I was called by some rogue posing as Axis Bank official informing me about change of my debit card due to some tech problem. At first I did not pay heed to him but afterwards he started giving details of my card and my personal information I was made to believe that he was a genuine person. I was duped of Rs. 7799.00 but immediately I got the card blocked. Whatever information he was giving me about my card, this is only possible by some bank staff or ex-bank staff who has inside information. Immediately I made police complaint. But on 8 Feb 2017 I received some items such as silver looking plate, two katoras and a spoon along with a set of belt, wrist watch and purse from Expert Travels, New Delhi 46. As advised by the Police authorities I had received the items. The investigation is still going on. My humble request to cardholders, please make sure that you do not entertain such bastards and immediately inform to Bank Fraud department of your area police headquarters. Was this information helpful? | |||
Mar 13, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Feb 10, 2017 Axis Bank Customer Care's response Hi Sakti, Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you. Regards, Axis Bank | |||
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