[Resolved] Axis Bank — Fraud transaction refusing to cancel as a customer when i am requesting. | |||
Greeting for the Day. As i am using Axis bank credit card, i found there is one dispute transaction happen to the merchant MOBIKWIK for the amount 2000/-. per the bank they need to send OTP and transaction confirmation message to my registered mobile but it is not happen this case. This is because i raised compliant to Axis bank support team to cancel the transaction based on the authorization code which axis bank sent to merchant. But they are saying we will investigate and let you know. Here my question to the bank, As a customer i am requesting to cancel the transaction why they need to do the investigation i am not understanding. Please help me on this issue and it will help to other who are suffering the same. Thanks & Regards, Kumar Manikonda Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. | |||
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