Axis Bank — fraud transactions on name of one97 communications

My credit card has been debited by different amounts of 1500, 2500, and 9994 twice on the name of one97 communications. The total amount is wrong 25 k and i want my refund back. Below is one of the messages
Inr 9994.98 was spent on your credit card xx3926 on 19-feb-20 at one97 communications.
This was done without my consent and permission. I want this to be resolved as soon as possible.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
Feb 21, 2020
Updated by Shubhz99
I have dm you my details. Kindly look into this matter at earliest.
Complaint comments 

Comments

On 12th February 2020, i have the send the money of Rs. 1500 to the wrong account number[protected], but the actual account number is[protected]. I have register complaint through customer call. So i need a immediate remedy for this problem.

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