[Resolved]  Axis Bank — fraudulent transaction (ecom pur)

Rs. 2069, have been deducted from my account and the statement doesn't mention who were they paid to. I haven't made this transaction as i was out of town at the time. Need to understand what happened here.

I have checked the communications from the bank and i didn't even receive a text message for this transaction, else i would have caught it then and there.
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Dec 19, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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