Axis Bank — Fraudulent Transaction from my savings account with Axis Bank

Axis Bank — Fraudulent Transaction from my savings account with Axis Bank

S Snehabbb

Two (2) fraudulent cash withdrawal transactions took place today morning dated 2nd Aug'20. Transaction Nos: CASH-ATM/DPRH191002/9947 and CASH-ATM/DPRH191002/9948 at 7.15 am and 7.16 am respectively withdrawing Rs. 20, 000 in each transaction. A total of Rs. 40, 000 cash has been fraudulently withdrawn. At 7:22 hrs (after receiving the sms alert of these transactions), I made a call to Axis Bank and reported the crime. While reporting the crime, it was mentioned to me that there was another debit card existent on my name - of which off course I had no knowledge. Blocking action has thereafter been taken by the Axis Bank authorities. The registered complaint no. is : SAK[protected]. Please advise when can I get the amount credited back to my account? Thanking you. Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint. Aug 04, 2020 Updated by Snehabbb Please be informed that an attempt at withdrawing cash was again made yesterday (3-Aug-2020). If the bank authorities are aware of the ATM no. through which these transactions are made, why cannot the perpetrator be nabbed? FIR application to UP Police is made. Application no. for the same is[protected]. Secondly, if Axis Bank made another debit card in my name - without my authorization, who would be culpable? Aug 05, 2020 Updated by Snehabbb We are still not getting any answers to our dilemma. Please kindly help.
Add a Comment	Share
Submit Close