[Resolved]  Axis Bank — harassment for foreclosure letter from axis bank home loan

Address:712232

To

The branch manager,

Axis bank


Dear sir,

I am a customer of axis bank (Home loan a/c no. Phr[protected] and have availed a loan of approx. Rs.1500000/- from the bank on 17th november, 2011. I have made several intermediate payments and presently the due amount has become rs.5, 29, 138/-.

I wish to foreclose my home loan account with the bank and wish my loan to be taken over by hdfc bank for which i have deposited a remaining balance amount cheque to your bank.

I have already requested for the following documents from your bank on[protected]

· request for foreclosure letter within 5 days

· list of documents from axis bank within 15 days

5 working days are over till date and i have not received any document from your bank. I have got a feedback from axis bank and the process is reinitiated. Foreclosure letter will be received on 26th nov, 2018. Now this will be a delay of process in hdfc and create a problem to me.

This letter is occasioned to complain against the continuous harassment that i am facing from the begging of axis bank home loan department. I am a priority account holder of your bank (A/c no. [protected]) and want to close all account as soon as possible due to your non co-operation.

Now i am feeling like betrayed and completely trapped. I shall really be benefited if you kindly take action against this total mishap and help me to find a way out

Please do the needful.

Thanks

Bijan choudhury

[protected]
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Dec 25, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
Axis Bank Customer Care's response
Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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