Axis Bank — harassment from axis credit card collection agency

SrinivasYSR

from Mirialguda, Telangana

Address:

Hyderabad, Andhra Pradesh, 501401

Dear sir,

I have a axis bank credit card. The card is overdue last 1 year due to financial problems. I am paying minimum amount monthly. But this month i have not received salary due to deduction of medical policy.
Axis bank collection agent mr. Vinod yata (Mobile number [protected]) calling and harassing for payment. I am asking some time for the payment. But he is coming to office regulars and harassing for payment. I am unable to pay at this time. But he is not accepting and sitting at our office for payment.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Aug 16, 2019

Updated by SrinivasYSR Registered mobile Number [protected]

Verified Support

Aug 16, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

Aug 19, 2019

Updated by SrinivasYSR What details required sir. can I mention my address in this page

Dec 16, 2019

Updated by SrinivasYSR No response since last 4 months.