Axis Bank — Harassment/ threatening call from axis bank on credit card payments

Address:	Mumbai City, Maharashtra, 400093
Website:	www.axisbank.com/support ([email protected])

Dear Sir/ Madam,

This is to invite your intervention on the threatening calls/ Harassment calls made by bank employees/ agents on credit card payment. I have asked the caller not to abuse, not to say bad things on family and not to threaten me in any manner. The same was conveyed to their customer care executive also on 10th Jan 2017 and she has assured that it won’t be repeated and also mailed them about the same. But again today their recovery person is at my door step harassing my family. It was also cleared to both the culprit and the customer care that we will log a police complaint and also approach consumer court forum if this continue.

Dear Sir, I have informed them earlier also that since it is a huge amount for me please settle the amount and give me nominal EMI which can be affordable to me. But still Iam getting continuous call for minimum payment and every month the total outstanding is found increasing tremendously.

Since I am in financial crisis and not having the capacity to clear-out this huge cumulative amount, request your intervention to close the card permanently.

Regards,
Shiju Jacob
Mob: [protected]