[Resolved] Axis Bank — Home Loan - repeated reminder calls | |||||
Hi, i have a home loan from axis bank with zero default history. For the last few months i have started receiving automated voice calls every day for the 4-5 days preceding my due date asking me to fund my account. These usually come at 7-7.30 in the morning. Now the bank has decided to take this harassment a step further. My due date is on the 5th and i am now receiving personal calls from third party employees every day asking me if my account is funded. This is ridiculous and takes customer harassment to a new level. Why does a bank need to harass paying customers? How can they give my data to a third party and then tell them to call me every single day a week before the loan is due??? Was this information helpful? | |||||
Jun 11, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 11, 2017 Axis Bank Customer Care's response Hi Aarti, Sorry for the trouble. Please share your concerns at http://bit.ly/2ofzczR and our executive will assist you. Regards, Axis Bank | |||||
 2 Comments | |||||
Comments
I applied for a credit card with Axis Bank. They contacted me and collected my documents from me. After they collected the papers, there was no response and I only received a message on my phone that the application has been declined. I am not satisfied with this service.
Axis Bank Customer Care's response, May 12, 2017
Verified Support
Hi Sanjeev,
Sorry for the trouble. Please share your concerns at http://bit.ly/2onUPeC and our executive will get back to you.
Regards,
Axis Bank
Sorry for the trouble. Please share your concerns at http://bit.ly/2onUPeC and our executive will get back to you.
Regards,
Axis Bank
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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This email is to claim refund of Rs 221 which was deducted and no ticket was booked.
Sorry for the trouble. Please share the details at http://bit.ly/2odp3nV and our executive will get back to you.
Regards,
Axis Bank