[Resolved] Axis Bank — Home Loan - Utterly Pathetic service!!!!

prdp5444

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500079
Website:	Axisbank.com

Hello Sir,

I'm holding Axis bank salary account from past 4 years having also holding a my zone credit card and Mutual Fund. I have applied a home loan of 10 Lacs on 28th August, 2016 bearing Application No: [PH_LNPHG_FLOATING_BRE/5205216/RAC-TARNAKA HYDERABAD]and since then I've been served with a utterly pathetic, unproffesional service. None of the executives answer the call nor the so called Managers. There is not even a single reply for my emails. All the communication is done on mobile texts. It took 45 days for them to intimate me that the Land use copy was pending. Its almost 10 days since I've submitted the land use copy but still no progress. They clearly confirmed that they have all the necessary documents of mine required to disburse the loan but now they suddenly came up and says that they have queries after 80 days. It is by far the worst bank I've ever seen.I wasted my 80 days of time roaming around the bank. Even before I writing this mail, I called the Manager Sriram (Tarnaka, Hyd Branch) and Narender several times but of no use. I'm taking my legal Advocate to the concerned branch on this Monday and I'll do what is needed. I'll also withdraw my account and Mutual Funds immediately from Axis Bank.

If the escalation panel doesn't take any action against the Tarnaka Branch Managers (Sriram, Narender, Saikumar and Ramesh) immediately even after investigating on this, Then there will be no bigger crime or cheating than this. Axis Bank is just simply a Fraud and can never be compared to a proffesional bank like ICICI bank.

Regards
Pradeep Kumar

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Jan 4, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Nov 11, 2016

Updated by prdp5444 Hello Sir,

I'm holding Axis bank salary account from past 4 years, also holding a my zone credit card and Mutual Fund. I have applied a home loan of 10 Lacs on 28th August, 2016 bearing Application No: [PH_LNPHG_FLOATING_BRE/5205216/RAC-TARNAKA HYDERABAD]and since then I've been served with a utterly pathetic, unproffesional service. None of the executives answer the call nor the so called Managers. There is not even a single reply for my emails. All the communication is done on mobile texts. It took 45 days for them to intimate me that the Land use copy was pending. Its almost 10 days since I've submitted the land use copy but still no progress. They clearly confirmed that they have all the necessary documents of mine required to disburse the loan but now they suddenly came up and says that they have queries after 80 days. It is by far the worst bank I've ever seen.I wasted my 80 days of time roaming around the bank. Even before I writing this mail, I called the Manager Sriram (Tarnaka, Hyd Branch) and Narender several times but of no use. I'm taking my legal Advocate to the concerned branch on this Monday and I'll do what is needed. I'll also withdraw my account and Mutual Funds immediately from Axis Bank.

If the escalation panel doesn't take any action against the Tarnaka Branch Managers (Sriram, Narender, Saikumar and Ramesh) immediately even after investigating on this, Then there will be no bigger crime or cheating than this. Axis Bank is just simply a Fraud and can never be compared to a proffesional bank like ICICI bank.

Regards
Pradeep Kumar

Verified Support

Dec 03, 2016

Axis Bank Customer Care's response Hi Pradeep,

Sorry for the trouble. Please raise your concerns at http://bit.ly/2dZ5X0W along with the complete RAC details for us to assist you. In case you have written to us, you can share the reference number which you may have received from the last channel approached for us to look into it.

Regards,
Axis Bank

Jun 03, 2017

Updated by prdp5444 This is not at all resolved. Kindly do not take any kind of loans from Axis Bank.