Axis Bank — housing loan documents

Housing loan form axis bank is really mental torture.

Dear sir/madam
This is kishore, reliance industries jamnagar. Axis bank is one of the worst bank, i couldn’t face such a problem throughout my 20 yrs career. I don’t know how to teach them or give a lesson to them then i came to know that this is the only way to teach a lesson for this type banks.
I have taken housing loan on 2009 (Ph[protected] with floating interest kindly check every month 1st they have collected emi without fail. If the rate of interest increases they have shown in the system immediately where as decreasing customer has to give a letter why customer have give a letter??.
I have taken loan at bangalore address later i have been transferred to jamnagar, i have changed all details in the axisbank portal then i have applied for lod and outstanding letter by submitting all required documents (On 01.08.2017) they didn’t give me receipt, no online, no calls, simply i have to submit hard copy to their out let and met the manager (Mr. Yogesh) he said wait for 15 days. After fifteen days started trouble, i called him he said wait for one week 21st i called him for status he replied that was dispatched on 19th from bangalore so wait another week.
1st of sept (Means 30days), i couldn’t received the documents then i called him, he told me that documents dispatched to your bangalore address which was left before 8yrs then he told me that contact customer care, i called customer care number they told me that i have to submit documents at jamnagar branch again i put a leave in my office and went to branch i met mr. Akash who is concern person for home loans and submitted all documents on 11.09.2017, he is not responding over phone due to work busy i couldn’t able to meet him literally i was very much frustrated. Nobody is responding my phone my phone they are not giving my original documents, it’s a mental torture for me.
I have evidence with all my call records.

Regards,

Kishore,
Jamnagar.