[Resolved] Axis Bank — I did not receive welcome kit from past 2 months | |||||
My name is ranjith r. I opened a (Asap) account through online on september 20. I started online transactions and i was waiting for my welcome kit. Then i received a message that your welcome kit for a/c no. Xx1151 has been dispatched on 21-sep-18 through blue dart courier. They even sent me the tracking no. Xxxxxxx9386 but i did not receive a single call from the courier person. They sent the courier back to the bank. Then i went to my branch which is in indra nagar, 80ft road axis bank. They told me it will be delivered in 7-10 days. I am waiting from past 2 months but did not receive my welcome kit. Today i went to the bank and asked why i did not receive my welcome kit, they are informing me that all the asap accounts are stopped. They also deducted rs.350 for the debit card. But i'm able to do transactions online. Please look into this and do the needful. I'm eagerly waiting for your response. Was this information helpful? | |||||
Jan 5, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
| |||||
 2 Comments | |||||
Comments
I have not received welcome kit from 17 days and i have a urgent work for education loan disbursement and branch also not issue loose check for this purpose. If they will not provide cheque to me tommorrow i am not Done my studies this year. Sec 55 faridabadaxis bank A/c no [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
12957
Pending
0
Resolved
6557
View all 12957 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
This evening 1690/-was deducted from my credit card. Its unauthorized transaction . I have not activated any such plan.
Kindly refund the amount.also, I am not able to connect to the customer care number.
Gopika.
Branch name : Cox Town