[Resolved]  Axis Bank — ii have not received customer id and wallet id & fastag

Address:2269, 1ST MAIN, 4TH CROSS, VIJAYANAGAR 2ND STAGE,, 560104

I have applied for the fastag from axis bank fastag portal on 12 dec 2019 i have already paid all the charged but i didn't get any response from axis bank. I have not received customer id & wallet id & fastag is not received from bank and their customer service number is also not reachable.
Ks satish
Ph; [protected]
Email: [protected]@yahoo.co.in
Ref: urn 57758287
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Feb 6, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Axis Bank Customer Care's response
Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
Complaint comments 

Comments

Please my refund is initiate in bank.

Dheeraj@kumar's reply, Jan 4, 2020
Please my refund is initiate in bank.
Axis Bank Customer Care's response, Feb 3, 2020
Verified Support
Hi, we regret the inconvenience caused. We understand that your concern in the referred matter has been resolved. Please treat this incident in isolation and continue to give us the opportunity to serve you. Regards, Team Axis Bank.
I have not received my Fastag

I registered it on 24/12/2019

I have not received any notification of dispatch tag or message in the mobile application. Kindly look into the issue. Following are the fast tag details
My customer ID is[protected]
Axis Bank Customer Care's response, Jan 6, 2020
Verified Support
Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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