[Resolved]  Axis Bank — illicit, unethical practices of axis bank, mumbai with respect to aadhar

Address:

Mumbai City, Maharashtra, 400093

Since two months, am trying to create aadhar card for my 1 year old daughter.

My last 11 attempts of creating aadhar at this axis branch in heart of mumbai city went unsuccessful this way:

1) i visited the above mentioned axis branch at 9:30 am where i got to know that you need to form the queue at 6 am in the morning since only first 25 people are allowed.

2) i visited the branch at 6:30 am where there are only 15 -16 people above me but when branch opened ta 9:30, have been told today only first 15 people will be considered.
Question: how can bank change the number of persons to accommodate for aadhar on daily basis based on their convenience?

3) my 4-5 visits went unsuccessful since many times only 10 & even less than 10 people are allowed to create aadhar at the branch.

4) my eighth visit at the branch was at sharp 6 am where my name was registered with the bank security guard & i was among the top 4 persons. Again after waiting for three+ hours i have been informed the lady who works on aadhar system had not came today hence no aadhar work will be carried out today.

On the top of it when i along with other people came inside to meet branch manager with the below two questions, he not only refused to meet but did not allow us to even stand inside the branch.
When all people refused to budge & waited in the scorching heat outside, after an hour of wait, branch head finally came not to address the queries but to abuse & make fun of people.
* i have all the video recordings which certify my each & every word here, being 7 time unsuccessful i thought of doing the recordings this time.
Question: if one employee is not available, will it be fair to shut down the whole machinery, why there was no backup being planned?
Question: why the registration is being done & people are forced to wait for 3+ hrs if employee was on leave?

5) during my ninth visit again after three hours of wait with my one year old daughter, have been told aadhar system is down, hence asked to leave. This time i lost my patience & met the manager who finally agreed to provide me saturday slot, little i did know it was a ploy to further harass me.

6) during my tenth visit, i visited the branch as told by manager on saturday afternoon but to my shock again have been told system is down so my request could not be processed.
I tried to meet manager who had given me the slot but he was not there so i left my number to second officer & left again with my year old daughter & my father.

7) now after few days i got a call from the manager & have been told to visit the branch today.
Before leaving as well, i called up the manager (Have the call recording as well) where i confirmed if the system is working or not & on his yes, i left from my home which is 10 km away from the axis branch.
When i visited the branch, again being told that system is down since morning.

I tried to reach manager who is not there, have been informed just 30 mins before that system is working, how can it be true?

If aadhar is everyone right, why this right has been taken away from my year old daughter?