[Resolved]  Axis Bank — I'm complaining about unauthorized usage of my credit card

Here I would like to inform you that on 17/09/18 between 2:19 Pm to 2:24 PM there were 15 Unauthorized transaction of Rs.31, 952/- on my Axis Bank Credit Card ([protected]) made by hacker. I got alert on my registered mobile and on registered email id, and also i have received mail from Txn monitoring team from credit card department by suspecting these transactions. Immediately my husband B.V. Surya( add on card holder ) called on Axis customer care and blocked my card on immediate basis.

I have sent Dispute form in pdf file by email on 17/09/18 to transaction monitoring department and my husband submitted the same form at Axis Bank, Kakinada branch and was provided by the complaint number 44884531.

I have not done any transaction in mentioned attached pdf file. Here i am submitting credit card dispute form copy. So request you to solve this problem as soon as possible and credit my Unauthorized transaction amount in my Credit card account.

Regards,
Srividya Bhamidi