[Resolved]  Axis Bank — IMPS Transaction Not Credited

Address: Hyderabad

This is Ravikiran Yamini. I have made the IMPS transaction of 1, 43, 000/- on 5th June 2022, but the amount is not credited to my beneficiary account which is my salary account of Citibank. When I reached to bank reached to customer support, they are giving me an excuse and asking me to wait for till 8th June evening. I have an EMI which May debit today I.e. 5th June or 6th June because 5th is Sunday. Who shall take the penalty charges and my CBIL effect. Around 35, 000/- is my EMI and remaining amount is for my personal and that too I have borrowed from financier @ 3.5% interest rate. Now, I am unable to use the money which is very emergency to me. Which is ridiculous and am in helpless situation. And I don’t get money outside because I have utilised maximum lending due to my personal financial circumstances.

The IMPS transaction ID is[protected]. If I get my money after two days, that is no where make the sense because it was very emergence to me. The bank representative has given hme interaction number as[protected].

The only request I have and I have here is. I need to clear my EMI dues and wanted to use narrowed amount for my personal which is emergency clearance by 5th June. I shall thank you for your assistance in advance.

Regards,
Ravikiran Yamini
+91 [protected]
Hyderabad
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Jul 7, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2022
Axis Bank Customer Care's response
Hi, we are working on your concern via SR number[protected] and shall be responded shortly. Regret the inconvenience caused. Regards, Team Axis Bank
 
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