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Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
Resolved
6562
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Axis Bank reviews & complaints page 45

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J
Jagdish_c
from Bharuch, Gujarat
Oct 8, 2022
Resolved
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Resolved

Address: Rajpila Gujarat. ISFC code UTIB0000522

Sir
I am account holder of Axis bank. I am always paying my card dues on time. But yesterday I found deduction of Rs 2098 from my account. I was surprised. Then i searched last few month transaction and found one more deduction on 03.09.2022 of Rs 2098. I called bank representative for same and they told that it may be card charges. I do not have record past last 180 days.
There may be more similar deductions.
So I want immediate refund if they have made it also the clarification for the same.
If there is any additional card charges they must inform us in advance and after getting the approval they should deduct.
It is completely not fair.
Oct 18, 2022
Complaint marked as Resolved 
Matter resolved. Thanks.
Axis Bank customer support has been notified about the posted complaint.
Oct 13, 2022
Updated by Jagdish_c
Still following up but no solution till date
Verified Support
Oct 18, 2022
Axis Bank Customer Care's response
Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Oct 18, 2022
Updated by Jagdish_c
Resolved. Thanks
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    lenvy pereira
    Oct 8, 2022
    Resolved
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    Resolved

    Address: Mangalore

    I am a NRE account holder in axis bank. Initially in June I received email and contacted by axis bank representative to update the KYC. I had provided all the documents through email.
    Then in September last I received again reminder email from axis to submit the KYC, again i have given all required documents to them through email on September 30 th. From 1 st October they have blocked my account today is 8th October still i am not able to transfer the fund.
    Because of this i had face lot of humiliation i had to give fund to my family for their monthly expenses as i am the only earning person in the family.

    I need justice. I want heavy penalty to be put on axis for delaying process and not responding properly.
    Nov 22, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2022
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      srk0704
      Oct 7, 2022
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      Dear axis bank, u have charged excessive and UNFAIR fee of 6616/- + GST 18% as consolidated charges with no prior information or any kind of information while depositing my hard earned money. this is completely unfair on ur part. I have been a loyal customer since many years having my home loan, salary account and credit card in AXIS BANK.

      check for ur satisfaction too
      [protected]
      SIVA

      being a privileged customer you have attached a CRM who is the worst of all who doesnt know what CUSTOMER wants and what issue hes facing with. check ur sources THE WORST EVER CRM i have ever seen who has no knowledge. I can see how bad axis is stooping down by recruiting such persons who cant take care of good n loyal customers. if this issue is not resolved I will close ALL MY ACCOUNTS in AXIS BANK. immediately refund back the unfair charges you levied upon me for saving my hard earned money.
      Axis Bank customer support has been notified about the posted complaint.
      Oct 07, 2022
      Updated by srk0704
      SUCH PATHETIC CALL CENTRE. WHEN YOU SHARE YOUR CONCERN YOU GET SKIPPED AND HAVE TO START OVER YOUR ISSUE AGAIN N AGAIN.

      NOT EVEN WORTH A 1 STAR RATING FOR UR SERVICE
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        N
        NKumar1993
        Oct 4, 2022
        Resolved
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        Rs 1770 debited from my axis bank account due to demat account.. But i never apply for this... Or any kind of information to give me by bank or agent... I call many time to the excuative.. Bt he not responced... I also submit written request in bank also but nothing happen now i want to refund my money back otherwise i will be closed my account... I can't tolerate this type of cheating...1770 is not small amount for me
        So i will be submit a complaint to RBI
        Nov 19, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2022
        Axis Bank Customer Care's response
        Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          V
          Vinay Salagame
          Oct 3, 2022
          Resolved
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          Resolved

          Hi team,

          This is regarding the UPI transaction which I did on September 2nd, 2022 of Rs. 43000 via Googlepay.

          I have made a merchant payment on October 1st, 2022 via UPI from my CITI BANK ACCOUNT and money is not deposited into merchant's account.

          I got the below details from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is Axis Bank.

          Bank account number: [protected]
          IFSC : UTIB0000000

          Could you please help me in getting the refund to my CITI Bank account.

          Thanks,
          Vinay S M
          Nov 23, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 18, 2022
          Axis Bank Customer Care's response
          Hi, we request you to liaise up with the account holding bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank.
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            A
            Angan Barua
            Oct 2, 2022
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            Hi,
            I have served in Axis Bank from Dec 2010 till July 2011. I have the reliving letter for the same as well. however in the reliving letter no where the date of joining and grade is mentioned.

            This type of reliving letters are incomplete in nature and must be rectified.
            Request concerned Axis Bank stakeholders to send me accurate reliving letter

            Coordinates
            Name :- Anggan Baruah
            EMP ID 41337
            E-Mail ID :- angan.[protected]@gmail.com

            Regards

            Anggan
            Axis Bank customer support has been notified about the posted complaint.
            Please address it at the earliest
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              K
              Kunda16
              Oct 1, 2022
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              I visited bank after 10 months to close the existing savings bank account due to high rate of Bank charges but they rufused to do that. Although I asked to take 1 months bank charges. But they are no agree.
              Axis Bank customer support has been notified about the posted complaint.
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                Priyanka Narkar
                from Powai, Maharashtra
                Oct 1, 2022
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                Address: Mumbai

                Having Home loan from axis bank which was taken 1 yr back under pradhanmantri Yojana but still i have not received any fund till now. Had discussions with concern Sales manager he was also unaware about same and not giving solutions and ignoring the same by saying we haven’t applied and I don’t remember. Please look into the otherwise will filling the complaint against axis bank as done fraud with me.
                Loan no PHR[protected]
                Axis Bank customer support has been notified about the posted complaint.
                Oct 01, 2022
                Updated by Priyanka Narkar
                Having Home loan from axis bank which was taken 1 yr back under pradhanmantri Yojana but still i have not received any fund till now. Had discussions with concern Sales manager he was also unaware about same and not giving solutions and ignoring the same by saying we haven’t applied and I don’t remember. Please look into the otherwise will filling the complaint against axis bank as done fraud with me.
                Loan no PHR[protected]
                Hi, we would like to inform you that we have not received credit linked subsidy scheme for loan account number PHR********535. We request you to share acknowledgement in case you have submitted the CLSS form to axis bank executive. For further queries, please visit to your nearest loan center. For more details you may refer our website https://www.axisbank.com/retail/loans/loan-against-property-and-mortgages/loan-a... Regards, Team Axis Bank.
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                  S
                  Sajidchaus44
                  Sep 29, 2022
                  Resolved
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                  Resolved

                  Suddenly I saw a message on my phone that some money is debited from my account even though I haven't done or approved any transactions.

                  I want this money to be refunded and no such unauthorised debits to happen in future. This is creating a thought of not trusting Axis Bank for my savings because I won't have seen this message my money would keep on debiting without my approvals.

                  Request you to resolve this ASAP.
                  Nov 13, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 02, 2022
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                    R
                    Rammmmooo
                    from Kanpur, Uttar Pradesh
                    Sep 29, 2022
                    Resolved
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                    Resolved

                    Wrong charges debited from account in the heading of tips scg mcc 12.09.22 ato bl
                    I want full refund
                    mobile number is [protected]
                    Nov 10, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 02, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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                      P
                      PriyaRaosweet
                      Sep 29, 2022
                      Resolved
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                      Resolved

                      I got approved for the Flipkart axis Bank credit card ... My net salary is 41000 per month .. i informed the same .. when i got a call from customer care representative they told me the approved me for 2 times my net salary but now thy have give the credit limit only half of the limit .. earlier i informed them if i m getting a credit card i don't want a less limit ... Now without my knowledge the approved n charging annual fee n joining fee ... N moreover i m calling customer care for closing the account but no proper response... Even i[censored]h good salary n good civil .. is worst to go for this company
                      Sep 30, 2022
                      Complaint marked as Resolved 
                      Still not resolved
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 02, 2022
                      Axis Bank Customer Care's response
                      Hi Priya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                      Oct 04, 2022
                      Updated by PriyaRaosweet
                      My registered numee is [protected]
                      Oct 04, 2022
                      Updated by PriyaRaosweet
                      N my email id s - priya.[protected]@gmail.com...
                      My registered email id is :- priya.[protected]@gmail.com n my num is [protected] n it was promised that i ll rcv my gift card as well but havent rcd yet .. after the first purchase ..
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                        O
                        Oshin Rana
                        Sep 29, 2022
                        Resolved
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                        Resolved

                        Address: Delhi

                        Sir the axis bank recovery agent from delhi harrassing us physically, mentally and socially.we have don't use our credit card since last three years and we have paid the amount that bank told us and then they call us and said we have blocked the card can you want to unblock we said no but now some person from delhi name Rahul call from our village panchayat as well as our home and tell them that 70 percent of our card limit has been used in wine shop and also tell them that he has send our card transaction details to panchayat and threats the he will come our village home with police.sir, he will harrassing us continuously with changing his number.sir, I want to file a complaint against him and hope you will take a strict action towards him. Agent name- Rahul, Delhi, [protected],
                        Nov 2, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 02, 2022
                        Axis Bank Customer Care's response
                        Hi Oshin, we request you to share the registered contact number linked with the account as we are unable to fetch any details with the given number. Regards, Team Axis Bank
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                          B
                          baranidharan
                          from Chennai, Tamil Nadu
                          Sep 28, 2022
                          Resolved
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                          Resolved

                          Website: axisbank.com

                          Hi

                          i have moved my axis bank cc to legal and my advocate is taking care of that case. I have sent intitmation mail and preferred contact location to nodal officers of axis bank, chennai region with the advice of advocate.

                          But, local collection agents, spoke not understand these concepts, even kodambakkam cc branch peoples not ready to understand or accept the legal thing.

                          Do whether they knew about legal or not? or axis bank not under control or rbi?

                          a lady told name jayashree[protected] from axis cc called my wife and shhotuted very badly like pawn broker.

                          They are calling from multiple numbers and torturing that too after 1700 hours.

                          Why dont axis bank peoples not understand the legal thing.

                          Need justice.
                          Nov 2, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Sep 28, 2022
                          Updated by baranidharan
                          These RECOVERY AGENTS torturing my father very much by using illegal words. Axis bank Targetting Senior Citizens to torture more. because of that he gets hospitalized and hence I am updated after 2 days. Screenshots attached.
                          Sep 28, 2022
                          Updated by baranidharan
                          FYR

                          Verified Support
                          Oct 02, 2022
                          Axis Bank Customer Care's response
                          Hi Baranidharan, as per reference number[protected], we would like to inform you that our team contacted you for addressing your concern regarding your outstanding balance and settlement. However, there was no final response from you regarding the outstanding balance and settlement.

                          We request you to clear the overdue amount immediately and settlement as per bank discretion.

                          For any other queries you may contact our bank official Mr. Vijayaraja Sethu on +91 [protected] for further assistance. Regards, Team Axis Bank
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                            S
                            Srinivasan Boopalan
                            Sep 28, 2022
                            Resolved
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                            Resolved

                            Hello Team,

                            This is Srinivasan and my registered email id – srinivasan.[protected]@gmail.com.I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 258000.

                            This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months and I lost my job as well, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                            I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                            I am ready to settle this as soon as I get the confirmation from your side.

                            Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                            Please reach out my number +91-[protected]

                            Regards,
                            Srinivasan
                            Nov 4, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 02, 2022
                            Axis Bank Customer Care's response
                            Hi, we are working on your concern raised via SR number 73614015 and shall be responded shortly. Regards, Team Axis Bank
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                              Rocky0110
                              Sep 28, 2022
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                              My Axis Bank debit card online transactions has been blocked... Please suggest a remedy I may use to fix it either online or using the app...
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                Superhuman1
                                from Lucknow, Uttar Pradesh
                                Sep 28, 2022
                                Resolved
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                                Resolved

                                Address: E-13 15 rajajipuram Lucknow 226017

                                My new credit card was supposed to be delivered on 18th sept and when I track courier from bluedart it shows it returned back to the bank. Blue dart cannot deliver this item. When I contact bank they said courier is already dispatched and it will be delivered with in 10 days. I can't contact bluedart and they said contact to bank and bank said it will be delivered soon. When bluedart already returned this courier so how can it will be delivere.
                                Application number C1-[protected]-C1
                                Tracking I'd bluedart: [protected]
                                Nov 7, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 02, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to share the registered mobile number associated with the card so that we may check and assist you at the earliest. Regards, Team Axis Bank
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                                  PKRajesh123
                                  Sep 26, 2022
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                                  Address: Sreelakshmi, vaniyanchal ,Chelora ,P.o Mowenchery

                                  I have a credit card no.[protected], it can, t login or register, ..i recived this befor 3 months back ..contact customer care no.several times, but lost 300 ₹ as phone call charge...no reply or solution..I recieved the bill shows joining charge and paid by me..either closed or activate this card at the earliest...
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Sep 26, 2022
                                  Updated by PKRajesh123
                                  No
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                                    PriyaRaosweet
                                    Sep 26, 2022
                                    Resolved
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                                    Resolved

                                    It's been so many days i got approved for the Flipkart axis Bank credit card ... I have not rec'd any info about the card being dispatched n card details have also not been sent... ..n now big billion days are about over.. very bad
                                    Nov 7, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 02, 2022
                                    Axis Bank Customer Care's response
                                    Hi Priya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                      v.ramaswami
                                      from Mumbai, Maharashtra
                                      Sep 23, 2022
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                                      Address: laxmi industrial estate, andheri west
                                      Website: axis bank

                                      I have a HUF account with axis bank and they keep sending emails and messages asking me to visit branch and do the needful. I have done several times the same and still they keep sending and are threatening to freeze the account. Basic issue is they or their software does not understand that IT dept is giving[protected] and they keep writing such emails. Every time I am asked to submit docs again and this happens regularly for several months now
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        gayathribhattiprolu4
                                        from Hyderabad, Telangana
                                        Sep 23, 2022
                                        Resolved
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                                        Resolved

                                        The amount 4756.8 is debited from axis bank savings account during a purchase a railway e ticket for SECUNDERABAD to Tirupati on 23 September 2022 from irctc.co.in portal. But the booking transaction id :[protected] failed. As per my axis bank, the transaction details: inb/[protected]]/paytm mobile soluton pvt. Please refund the same amount to the same a/c from where that amount has been debited.
                                        Oct 28, 2022
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 25, 2022
                                        Axis Bank Customer Care's response
                                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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