Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13000
Resolved
6561
Unresolved
6439
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravikumar Dusi
Jun 4, 2022
Resolved
Report
Copy
Resolved

Address: Hyderabad

Hey, BNR card payment is deducted from my account as well. Please reverse. My registered contact no is [protected]
Jul 15, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jun 04, 2022
Updated by Ravikumar Dusi
Hey, BNR card payment is deducted from my account as well. Please reverse. My registered contact no is [protected]

Verified Support
Jun 07, 2022
Axis Bank Customer Care's response
Hi, we request you to share with us your contact details registered with the bank for us to check and assist you. Regards, Team Axis Bank.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DHRUVE KUMAR
    Jun 4, 2022
    Report
    Copy

    Credit card department doesn't email regularly. There is no transparency in system as they make customer service very complicated and bank staff are also not supportive in this issue.Last 3 years they are doing same things. I regularly pay their bill in return no solution of my problem.
    Axis Bank customer support has been notified about the posted complaint.
    Jun 04, 2022
    Updated by DHRUVE KUMAR
    Kindly take my problem seriously.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kallol Kundu
      Jun 4, 2022
      Report
      Copy

      Saying invalid credentials even when if am giving correct credentials time and again
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tarunrangaraju74274
        from Hyderabad, Telangana
        Jun 3, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Hyderabad

        I had a personal loan in axis Bank.i had been asked to pay charges of 29999 including charges and GST.this is high amount also they haven't intimated it earlier.

        This is worst from axis Bank and it's not acceptable

        Kindly request you to take action on it or else I will proceed legally
        Jul 7, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 05, 2022
        Axis Bank Customer Care's response
        Hi Tarun, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Priyanka48
          from Kalyani, West Bengal
          Jun 3, 2022
          Report
          Copy

          Address: Kalyani

          Without my permission some amount getting debited from my account, It is mentioned in the statement like[protected]:31:38 at TIPS/SCG/NON MCC/31.05.22/QATAR AIRWAYS. .While making the payment to Qatar Airways I was charged already extra fees then why after 3 days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
          I want to know about it as well as get a refund.
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            satishc99
            from Visakhapatnam, Andhra Pradesh
            Jun 3, 2022
            Report
            Copy

            Not able to merge or close the account - Account blocked

            Hi,

            I have two accounts with two different customer IDs in Axis Bank.

            My active account been blocked for any transactions.

            I have submitted the merge request and it's failed as the account types are different - Salary and Savings (Zero balance)

            I tried to close the inactive account and they told it can't be done for Zero balance account.

            At the same time, I'm ready...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            G
            Girishhhh24
            from Bikaner, Rajasthan
            Jun 3, 2022
            Resolved
            Report
            Copy
            Resolved

            Credit card NOC

            Address: Bikaner

            Dear Sir/madam,
            I am Ramesh Kumar sharma from Bikaner, I was using Axis bank with my neo credit card. Due to my personal problem I blocked and closed my credit card service in 2020. but still I Am not getting my NOC. This is my credit card number - [protected]My mobile number is -[protected]. and it was showing in cibil score as a negative account. Please, clear my cibil report. I kindly request you to help in this matter.br...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            O
            Omprakash5207
            from Chennai, Tamil Nadu
            Jun 2, 2022
            Report
            Copy

            Hello sir/madam im from chennai and on june 2 at near 11.20pm i get a email from axis bank that i have been debited 59rupees for sign verfy chrges i have not done this transaction is this normal or i need to take any action??
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              visheet
              from Pune, Maharashtra
              Jun 2, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Mumbai, india

              1. To reach target your employees are cheating customers. - Fizzafatma Jatniwala
              2. One of your employees over phone stated me - “Tum Kuch Nahi Ukhad Sakte Ho. - Vishnu Wadekar
              3. When I reached his manager, he is laughing over phone. - Achint Sood (Manager of Vishnu)
              4. I am tried to reach my RM over email, she is not calling me back. - Dipali Kangane
              5. Reached National Business Manager over email. But no response. - Miti Rao

              Hope my issue will be resolved soon.
              Jul 5, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 04, 2022
              Axis Bank Customer Care's response
              Hi Visheet, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nihad P K
                Jun 2, 2022
                Resolved
                Report
                Copy
                Resolved

                Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 31.05.2022. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                I need a proper response for this and i need my money back till now which is debited.
                My mobile Number [protected]
                Mail id [protected]@gmail.com
                +1 photos
                Jul 7, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 04, 2022
                Axis Bank Customer Care's response
                Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the charges levied. Regards, Team Axis Bank
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nirmaljain1955
                  from Kota, Rajasthan
                  Jun 2, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kota

                  I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-XXX. I recently received a bill of amount Rs. 115804

                  This is to inform you that I cannot pay this amount as me & my wife has fallen under hard time in recent months, no one support us financially but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                  I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                  I am ready to settle this as soon as I get the confirmation from your side.

                  Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                  Please reach out my number:
                  Jul 4, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2022
                  Axis Bank Customer Care's response
                  Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bhartvimal
                    from Sitamarhi, Bihar
                    Jun 2, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I am bhartendu vimal a custemar of axis banknd my ac no-[protected].i was done a neft transection from axis bank to utter bihar gramin bank amount of 5000 on 31/05/2022 to account no-[protected] and utr no-AXMB[protected] i was complaint to axis bank customer care but they cant help me nd they dont speek in proper manner and not solve my problems still my money is where i dont know so plss transfer my money to payee accont or revert in my account today 2nd of june 2022 its 3 working day nd neft transfer limits is 24 hours only so plss do this fast nd help me
                    +2 photos
                    Jul 5, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 04, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Technotum
                      from Kokrajhar, Assam
                      Jun 2, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      An EMI of 5650.00 deducted two times from my Axis Bank account for ZestMoney.
                      I only paid once via Gpay.
                      One time was declined but later auto-debited without my consent.
                      Kindly help me out and transfer it to me so that I can pay my ongoing EMI amount.

                      Thank you
                      +2 photos
                      Jul 7, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RishabSharma05
                        from AMRITSAR, Punjab
                        Jun 2, 2022
                        Report
                        Copy

                        Address: Axis Bank, Mall Road Branch , Ludhiana

                        Hello Team

                        My Name is Rishab Sharma and my empid was AS484892 and I have worked in Axis Bank, Mall Road Branch Ludhiana from 20/02/2021 to 09/07/2021.
                        I have not yet received my relieving letter and I need it urgently as I need to submit this in my new organisation. i have contacted the HR of Axis Bank many times but they either do not pick my call or responded very harshly. They are denying to provide me any info.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manju1098
                          from HYDERABAD, Andhra Pradesh
                          Jun 2, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          One day axis bank officer called me regarding upgradation of my existing credit card, i said ok.and i followed his instructions and did it.finally i got other creditcard whis is chargeble.bt i just want to upgrade it, idont want new one .i called coustamercare and I have given complaint of closing that one..they didn't do any thing and they have deducted from my bank account..actual annual chargers are 800, bt after one month they have deducted 2100. By adding their charges..and they are saying that 2000 amount is not reversible...i am feeling very bad for this.. without my concern how can they deduct amount from my account,
                          Jul 7, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2022
                          Axis Bank Customer Care's response
                          Hi Manju, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nikita645
                            Jun 2, 2022
                            Report
                            Copy

                            Worst service ! Not able to contact customer care since 3 days straight.
                            Charging foreclose without permission.
                            Such a fraud !
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Report
                              Copy

                              Dear,

                              I have purchased a smartphone from Flipkart by paying through my credit card and also converted it in to EMI through axis Bank Mobile application.But I didn't understand how it's debiting emi amount from my account.please find attached screenshot of credit card's control centre option..it shows that in every month emi amount is debited from my account twicely with each EMI pricipal, each EMI interest and each GST.how is this possible..pls explain and get rid off me from this issue...and pls do needful to return my money which debited twicely from my account...

                              Need to intervene and solve the issue urgently
                              +3 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              Jun 11, 2022
                              Updated by [email protected]
                              Please resolve this issue as soon as possible...not yet resolved..please do needful..
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                D Merlin
                                from Bengaluru, Karnataka
                                Jun 1, 2022
                                Report
                                Copy

                                Address: Malleshpalya main road New thippasandra Bangalore 560075

                                Hello,

                                I have withdrawn 2500rs from Axis ATM in Malleshpalya Bangalore 560075 on 1/6/2022. In that almost 12-13 100rs notes are torn and in bad condition.
                                Please help
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jeet Nandola
                                  May 31, 2022
                                  Report
                                  Copy

                                  My account is freezed since 2 weeks and whenever i use to visit the bank( ghodasar, maninagar branch) they just say to visit after few days. They're not helping with cluster id or anything else
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hariharan93
                                    May 31, 2022
                                    Report
                                    Copy

                                    Hi,
                                    Rs. 2199, got debited from my account stating " Debited for one assist service" without any proper concern. Request to cancel the service and refund the amount back.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dear Hariharan, We regret the inconvenience caused. Please provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code JUN02CA0601 & our team shall look into your case and connect with you within 48 working hours - Andreya, Team OneAssist.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit