[Resolved]  Axis Bank — imps transaction status suspect amount debited

Address:700125

I have made imps transaction yesterday (10th sept 2018) for the amount rs.50000 from my axis account to central bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to resolve this issue.
I contacted axis bank customer care, but not resolved

Axis bank current account no: [protected]
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Oct 14, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
Axis Bank Customer Care's response
Hi, we have tried reaching you, but not able to contact. However, we wish to inform you that referred transaction is successful and we request you to liaise with the beneficiary bank for the status. Regards, Team Axis Bank
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Sir, I have done a ticket booking through redBus app.i transferred amnt from my account through tez mode.my money is debited from bank but not received in theirs account.i contacted their customer service. They said that problem is in bank end, plz contact your bank... Can you please help me through this...
Axis Bank Customer Care's response, Sep 11, 2018
Verified Support
Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
Dear Sir,
I, samapta ghosh saving account holder in axis bank at kalna branch.
Form my account no [protected] and IFSC code is UTIB0000323 deducted Rs 582.50 dated on 01.09.2018. So please refund this amount in my account.

Thanking you.

Samapta ghosh
Axis Bank Customer Care's response, Sep 11, 2018
Verified Support
Hi, as per our record, the amount of INR 582.50 was debited from your account towards your credit card ending with 9977. We will be unable to reverse the same in your account. Thanks for writing in! Regards, Team Axis Bank.
Hi,

I was tried to withdraw from my account in Axis bank ATM and message showing as "Unable to Dispense..." but amount deducted from my account. I informed to Bank immediate and followed several times but in vain. Please look into this matter.

Thank & Regards
Axis Bank Customer Care's response, Sep 12, 2018
Verified Support
Hi, we request you to liaise with your account holding Bank to lodge the complaint. Please refer to this link: https://bit.ly/2Na7gH8, in case you hold an account with us. Sorry for the trouble. Regards, Team Axis Bank
Please send me my welcome kit courier track number
Axis Bank Customer Care's response, Sep 13, 2018
Verified Support
Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

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