Axis Bank, India — Refund initiated from Amazon but still not received

Placed an order for set of curtains quantity 3 in no from Amazon on 5th of october.ahad to return the same back due to color difference issues.Hence placed a return request of the same and the product was picked up and I was supposed to get my refund by 19th of october as per mentioned on the site.I havent got the refund till now.Whwn contacted customer care they say money initiated from Amazon's end and gave me a reference I'd.

Below are the details of the product
Order #[protected]
Amount 2467 rupees

Reference id- 74056631288128746658295
+1 photos
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Axis Bank customer support has been notified about the posted complaint.
Oct 26, 2021
Updated by Eliza89
Reference id- 74056631288128746658295

Refund not received from bank.
Was supposed to get it by 19th october.
Please do the needful

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