Axis Bank — Invalid Charges

Address:

Thane, Maharashtra, 400605

I had INR 1678.55 in my account on 17th October 15, when I wanted to withdraw money on 19th October 15 it said i don't have sufficient funds, when I checked my e-statement it showed INR 1491.23 has been debited because of consolidated Ac charges as well INR 208.77 has been debited as service tax at 14% on charge.But my whole account balance is now INR -2139.22, which means axis bank has debited around INR 3500 from my account without even letting me know. Customer service representative (libin and his support manoj) were not able to provide any justification for the charges whereas manoj hung up the call, I visited the local axis bank branch (Thane east Kopri) they were not able to pull up the charges on their system I waited for 2 hrs but they were not able to fix my problem. I request axis bank to look into it and fix the charges. You may reach me on [protected] or koras.[protected]@gmail.com