[Resolved]  Axis Bank — invalid transactions

Address:Civil lines prauagraj

There were several invalid and fraudulant transactions on my credit card ending with no. 7279 on the date 22 june 2019. My card was in my possession but several transactions relating messages were received on my mobile as well as on email. These transactions were not done by me and my card was safe in my custody, then how it happened. An enquiry about unauthorised transactions is required. The money which is lost or debited should be returned to me and compensation regarding these transactions for my mental and physical disturbance is also required.
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Jul 26, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

Comments

Hi sir/maim
I am Afak Ahamad
X employees of axis bank
I am resign of axis 05/04/2019
My employees id is 175410
So pls provide mi PF
My account number is [protected]
So pls provide mi UAN number
And provident fund

Hi..
I received following msg By axis
Your A/c 316753 is debited by Rs. 118 on 18Jun19. Avbl Bal: Rs. *****Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute
Without my acknowledgement money is deducting from account
Kindly solve problem asap..

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