[Resolved]  Axis Bank — irrelevant emi reminder calls

I have never taken any loan from axis bank and they have been continuously calling me in spite of reminding them and submitting them with proofs that i am not a axis bank loan customer. Inspire of repeated mails and intimation to the phone banking team to stop forwarding calls to my number for loan repayment. Today i receive this message/ sms:

“dear customer, lien of rs. Marked in your sb account ending with towards bounce charges due in loan a/c ending with.in case of any query kindly write to us at www.axisbank.com/Support. lien amount will be debited from your account after 2 days. Kindly ignore if already paid.”

This is blasphemy as i have not been associated with axis bank for any loan transactions. I have repeatedly said it’s very inconvenient to have receive such irresponsible vehement calls and sms. Axis bank loan records have wrongly updated my mobile number with some other person with the name of ronak person whom i have never heard of. My mobile number is registered with my aadhaar card and other kycs. This shows that they have failed to check the authenticity and verify the mobile number to whoever person they have given the loan. I have submitted the proofs of my authenticity and my mobile number by submitting my bank statements as well. But yet they have not updated their system and continuously are giving calls and the person on the other side speaks very rudely.

This is my final request to please remove my mobile number from any loan records, as none belongs to me.

My name is anirudha nandy, and my kyc updated mobile number is [protected] and i have never taken any loan from axis irresponsible bank ever.