[Resolved]  Axis Bank — irrelevant experience from bank

Address:452001

It is to inform you that i am the customer of axis bank by mistakenly and having saving account and with that axis bank offer me a credit card ending with 3685 which bill is total 39k and this time they mail me to pay the minimum due of 14k so that they could convert my bill in emi as i was not able to pay the bill they make lien on my account and auto deduct my salary 12k which is now in my saving account the amount showing is 26k and they are saying that we not receive the amount so where is my amount other thing is in past 10 month i made a payment from netbanking to another account of only 1000rs which was not received to other account and amount was deducted and still from 10 month bank is not taking any action so now why not i should start making penalty on my amount as just because of this its making me mentally torturement and seriously its getting harsh form its request me to help it.
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May 22, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Axis Bank Customer Care's response
Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Apr 17, 2019
Updated by HM Phodiography
Please have my contact number which is [protected] and mail id is [protected]@gmail.com
Apr 21, 2019
Updated by HM Phodiography
Again irrelevant work now they are showing me 41000 bill what the hell they are doing
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Please have my contact number which is [protected] and my mail id [protected]@gmail.com and please do this as its getting to much hectic for me .
Axis Bank Customer Care's response, Apr 18, 2019
Verified Support
Hi, we have checked and as per our records, you need to contact Collections manager Harish Tiwari on 8878081000 for further assistance. Regards, Team Axis Bank.
HM Phodiography's [Complaint's author] reply, Apr 19, 2019
I called 2 to 3 times to the collection manager but no response from them and he is not picking the call so what else i can do tell me now ?

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