[Resolved]  Axis Bank — Lien amount withdraw without my consent and information

Address: SOUTH MANDIRI PATNA, NEAR RAGHUNATH PANDEY HOUSE

My Salary saving account marked as lien due to non payment of credit card dues i have talk to customer care he said that pay minimum dues then remove lien in your account and also recovery agent repeated same word after that I have pay minimum dues 2970 rs my credit card no 7008 after sometimes full outstanding credit card balance debited in my saving account... Without my consent and information how to withdraw my saving account balance this is not a legal . I have not set any auto debit in saving account and also I am not signed any documents with these terms and conditions.
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Aug 11, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
Axis Bank Customer Care's response
Hi, thanks for writing in! Here is the link https://application.axisbank.co.in/feesandchargemaster/pdf/conveniencefees.pdf that will give you more information about the same. Regards, Team Axis Bank
 
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