[Resolved]  Axis Bank — Linking of aadhaar number with my sb account

Address:600100
Website:www.axisbank.com

Is pertinent to mention here that I have a Savings Bank Account in your South Mada Street Mylapore branch of Axis Bank for the past 4 years. My Account number is [protected].

I wish to link my Aadhar number to this account. My Aadhar number is[protected].

I had given an application to this effect at your Medavakkam Branch along with a copy of my Aadhar card, shown the original and I thought after their assurance it will be done within 48 hoiurs.

It is very unfortunate that inspite of all the assurances given on March 17, 2017, till today this task is not completed and My Aadhar number is not linked to my SB account.

It may be significant to mention here that I called the Branch Manager, Mylapore branch twice regarding this issue and though he promised that he will look into this matter, nothing has progressed so far.

I have tried to link my SB Account through ATM and inspite of the message received ' We will contact you soon" nothing has happened in ground .

My husband has an ICICI bank account and he linked his Aadhar Card online and got a confirmation within 24 hours in his mobile. But unfortunately the Axis Bank, my Bank which I trusted so much has let me down very badly.

I am a senior citizen and I wish you will do something urgently to complete this matter soon.without much ado.

Awaiting your reply and action soon.
Thanks
Uma Angiras
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May 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Axis Bank Customer Care's response
Hi Uma,

We're sorry you had this experience and we want to make this right. Please share the reference number which you may have received from the last channel approached for us to look into it.

Regards,
Axis Bank
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