[Resolved] Axis Bank — loan approved but not credited... fake promises by axis bank | |||
My name is naveen m. I got loan sanctioned successfully for rs. 1, 20, 000/-. Loan id is 11304707 from axis bank but it is now total 7 days the amount is not credited to my account. I submitted my all documents on 6th nov 2019. Paid everything as requested by your agent. I took the printout for the loan approval copy signed on it and gave it to your agent. (This should be done by your agent but still i did the photoxerox and hand it over to the agent). On 13th agent told me that it will get credited on 14th, i waited then on 14th agent told me it will get credited on 15th i again waited now on 15th they said it will get credited on 16th and now its 3pm and i am still waiting for the amount in my bank account. What is happening here? One thing your manager and agent have to do that too they are uneligible to do. I already told the agent 100 times that i need this amount asap because this is for the marraige purpose, he kept promising me everyday that tomorrow u will get tomorrow u will get but it was just a hoax. This is my mistake that i opted for axis bank. Even pnb is better than axis if you guys dont have good team to even handle a loan process properly then why wasting customers time??? On 6th nov itself i told your agent that my couple of friends are looking for loan i will refer them to you but now i will never do that because i dont want them to suffer as i am suffering. Its 2019 and axis bank takes more than 7 days to credit a amount wow... Even citibank gave me loan in just 10 minutes. Very bad experience i will never refer this bank to anyone. Bad team, totally confused management and distributing loan to people. Hilarious. Now i want you to take proper action here and credit my account with the money sanctioned today itself. I am waiting Was this information helpful? | |||
Dec 19, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 18, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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