[Resolved] Axis Bank Ltd — claim id 20185098 | |||
This is the worst ever experience witnessed by me with any of the insurer. Since 5th of aug in am stuck in hospital for the claim reimbursement to hospital and even after taking to their supervisor manish and manohar and their executives habiba monam poonam sana and many more, all at useless in terms of service and etiquette while talking to customer. Today is 6th aug and i am still waiting for the settlements. Every time time they are doing a wrong entry and asking for more time. I am really feeling that i did a blunder to take the policy from medi assist. Because of the casual approach and false commitment i m getting harassed and tourchered which is impacting y health also. If any thing will happen to me the medi assist will held to be responsible as because of them my medicines has been stopped and i unaware of the medication. I will take th issue to irda ombudsment also. Was this information helpful? | |||
Sep 6, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 Axis Bank Customer Care's response Hi, please elaborate on your exact concern along with the registered mobile number via DM for us to assist you. Regards, Team Axis Bank.
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