Axis Bank Ltd. — Compensation pathetic service and misinformation.

Hello Sir/Madam. My name is Sameer Mallik and I have salaried account with the Axis bank ltd. I am never ever happy with the bank's customer service. This time is height when I visited my home branch Malad Mumbai on 28 October. I enquired at the reception, how and where can I make DD. I was directed to the counter and then another counter and then another one. I was going round in the circle. Finally 7th or 8th counter was helpful. As I have account they did not take the cash for dd directly. I was asked to depoite in my acc n issue them a cheque to make dd. ( Is this rule by RBI that they don't make dd directly what if I had no account) I asked them what's charge but no one able answer. (Trust me) finally 200 rs was debited from my account next day. Then what's use of holding an account. Well, meanwhile (money deposited just waiting for DD) I also enquired about form 15 G. As I already carried this one a lady saw the form and askd me take xerox. I went out and made two more sets of it. I came back, filled up the form and tried to submit but all of sudden another lady rejected the form saying we don't take 15 G.. Whaaatttt???? Was she drunk or first lady?? I went to the manager and explained him that I was advised to submit form 15 G to save tds from the PF amount (more than 1 lakh) Manager agreed to it and asked me sumit the form at the same desk. New story arrives, a lady told me she won't accept the form which I had so she gave me different one ( Both are same) If that was the case, why the freak I was not told by a lady before sending me to make xerox copies..?? Why the hell I was not informed by the another ugly girl who sent me to the Manager's desk.. ?? Was the manager blind?? No he was not!!! I was called after 1 hour saying my dd is ready. While signing the register I just gave a glance on dd to make sure everything would b ok and then...Nightmare!!! I completely gave up of living in this world. It was mis spelt as solions instead of solutions. I didn't understand whom the hell illetrate people I m paying from my account. It took another 1 hour to rectify the spelling error. None of the staffs were able to gave first time resolution. Spent 2 hours of my life to make just a dd!!! And a lots of mis information.regarding 15 G form. I was robbed by the bank because they did not inform the charge of DD. Check out cctv footage from 12:30 to 2:30 on 28th Oct'2015. Before I close my account (no doubt at all ) I want composation for wasting my time, misinformed and theft my own money as well as an apology email from the bank to [protected]@rediffmail.com Regards, Mo. Sameer Mallik