[Resolved] Axis Bank — Misbehavior from axis bank employee of nerul navi mumbai branch

archananiruddha

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400706
Website:	www.axisbank.com

I have went to axis bank, nerul navi mumbai branch (Address : shop no g-01 to g-03, haware centurion mall, plot no. 88-91 sector/19a, nerul, east, navi mumbai) to do rtgs...
Employee there she took rtgs slips stamped on it and gave me... When i asked till what time it will be done she said by 4 pm... After 4pm as well it was not done so i went bank that time lady's named "suvidha" behavior was really very very cheap... I did four rtgs transaction from which were axis bank and remitter bank is axis bank... I was not aware axis to axis rtgs is not there instead other transfer form i have to fill... While telling this that lady said how i dont know this i should ask someone from my company or i should ask my boss... And that too in a very rude manner... Is this a way to speak to customer???.,... And if it like that why that stupid lady dint told that time itself that axis to axis transaction cant do rtgs... Instead teaching me she should have mind her own business... And she called up security guard asking who gave entry without her permission... Lady wht she consider herself... I have never ever experinced such a rude behavior in any other banks like hdfc, icici, boi, rbl... These banks people are very polite and gentle... Its not only me there are many people i know who are irritated with this bad lady suvidha in axis bank nerul branch ifsc utib0001365

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Aug 2, 2016

Complaint marked as Resolved

The transaction was completed finally around 7 pm which was suppose to happen by 4 pm as per Bank staff. The Staff should behave properly and politely to their customers and provide the information to the customer about the process if he or she is not aware of.

Axis Bank customer support has been notified about the posted complaint.