[Resolved]  Axis Bank — Mobile banking - phone numbar change

Address:560003
Website:www.axisbank.com

Dear sir/madam,

I requested axis bank to update my mobile number for mobile banking & internet banking on 14th of april 2016. Just to let you know one more thing that i am not in india currently so i mailed the customer care.

Axis bank customer care suggested me to fill crf and send it back to the my branch's( 233, 2nd main, between 15th and 16th cross, sampige road, malleswaram) email id i.E.: malleswaram.[protected]@axisbank.com, with other proof like passport and visa. And they told that it will be done within two working days.

I sent all the required documents with crf on same day i.E.: 14th of april 2016 and still waiting.

For me they are just useless and they don't care about their customer requirements and comforts. I would not do any transaction using this account.

For your reference i am attaching the conversation with axis bank customer care and axis bank malleswaram.
+8 photos
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Aug 5, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi Amit,

Sorry for the trouble. Please allow us some time, we will get back to you shortly.

Regards,
Axis Bank
Hi Amit,

The contact number ending 3607 has been updated in our records on May 4, 2016. Thanks for writing in!

Regards,
Axis Bank
I recharged my mobile, amount debited my credit a/c but balance did not come in mobile a/c.
Hi Sudhir,

Please write to us at [protected]@axisbank.com from your registered email ID along with the transaction details for us to assist you.

Regards,
Axis Bank

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