[Resolved] Axis Bank — mobile number not updated

rajkothari73

from Wardha, Maharashtra

Address:

411002

I am a customer of axis bank in sadshiv peth, pune branch. But i can't make payment online using my debit card and access mobile app for updation problem of mobile number. When i going to pay online using my debit card, it is not coming showing that the mobile number is not updated. But i updated my mobile number in branch several times but still the problem was not solved. I reported branch several times but they didn't help me regarding this issue. I called axis helpline number but didn't connect my call.

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Jan 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2LfJyr2 Regards, Team Axis Bank.

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Comments

Madhuri Patil

from Mumbai, Maharashtra

I received this message from ixigo but still not received my amount from you, please do a needful (Refund. 700 for your train booking with PNR [protected] has been processed. You will receive Rs. 700 in your bank account. The ARN number is[protected]. You should receive this amount in your account within 72 hours. Thank you, Team ixigo).

Axis Bank Customer Care's response, Dec 24, 2018

Verified Support

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.