[Resolved] Axis Bank — Money debited 10000/-didn't get money

rabindra nath gorai

from Haldwani, Uttarakhand

Address:

831001

Dear Sir/Mam,
This is to inform you that on[protected]Last Transaction )at 9-10 PM I tried to widraw Rs. 10000/ from PNB bank ATM sakchi jamshedpur, It was not come out from the ATM and the same amount was debited from my account.
I made complaint on Axis bank (bistupur branch, jamshedpur) .So I wrote one application and submitted the same to the bank. Kindly get checked again and arrange to get back the same amount to my account please. Looking forward for the positive response

Error Message : transaction limit exceeded
Regards
Rabindra Nath Gorai
Account No :[protected]

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Oct 21, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Axis Bank Customer Care's response Hi Rabindra Nath Gorai,

The turn around time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed, please get in touch with your nearest Axis Bank branch.

Regards,
Axis Bank