[Resolved]  Axis Bank — money deducted but did not reach the beneficiary

Reference : axis bank account no. — [protected]
Name of the account holder : hemant kumar jha
Amount deducted : rs 4000
Date : 07 july 2019 (Sunday) ; time : at around 3.49 pm


Transaction was done through paytm money app via axis bank upi.
Rs 4000 was deducted from the above account, but the beneficiary did not receive the money.

On the paytm money app, it is shown "transaction failed"
Trasnaction id : p-mf-miras-k[protected]

Kindly return the amount (Rs 4000) to my axis bank account ([protected])
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12950
    Pending
    0
    Resolved
    6554
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information