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Axis Bank Complaints & Reviews

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Last updated May 1, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 247

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Address:Tohana, Fatehabad, Haryana, 125120

I have send all required document include chq and id proofs but they give pendency of these docs, i confirm from customer care thay agree yes we received your docs but still not uodated from one week they are delaying in process.i also mark a mail to yogendra jaiswal about this metter but he is also lazy man no revert till now.
Plzz suggest what i need to do or which action i need to take

Regards
Aakash mittalbr...
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Urpreet Jaspreet Sehgal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist service

Address:Model town,panipat, Panipat, Haryana, 132103

I want to deactive one assist service on my debit card.I m not interested in this one assist service.i want the refund rs.1899 which is deducted by company .without getting any OTP from me.this is fraud activity done by company.please deactive this serviceas soon as possible .my debit card ending with 9181.and my account ending with 1238.
Thanking you...
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Debarshi guha mustafi
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deactivate axis bank one assist service

Address:Axis Bank, Puspanjali Apartment, Burabazar Main Rd, Chandernagore - 712136, 712136

Today (27/06/2019) my mother received a call from axis bank (Maharashtra) and asked for some details like name, address of her senior citizen axis bank account. As she is not well accustomed to such customer care calls (Or in many cases victim of fraudulent calls) she easily provided with the details.in the process the executive told her that he is activating the "one assist service" for 1399 inr and did not ask for any consent or anything....
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Mrzad Ahmed
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charge dispute "refund not processed"

Address:dhai ali sibsagar, 785640

To,
The chief branch manager
Axis bank
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1345/- and 499/- rupees was successfully processed on 20th june to my account by amazon.in. This amount should have been credited to my axisbank account by now, but i have not received the refund till now.

I have called axis bank customer service...
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Nilesh Kondvilkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uninitiated transaction

Address:Mumbai City, Maharashtra, 400058

Dear team,

I have received following message yesterday, which says
Message 1 at 4:29pm -
Hello! Your a/c no. 034565 has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is...
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S
Sahana114
from Bengaluru, Karnataka
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foreign fund not yet credited

Address:560102

Some fund has been transferred to my axis saving/salary account from usa on june17, 2019. Its an inr transfer and it should have credited my account on june 19, 2019. But still i have not received the fund and axis bank customer care is very pathetic. I have emailed the confirmation receipt to axis forex department but no use. No one has contacted me so far, very veryfrustrated with axis bank service....
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Nani Here
from Hyderabad, Telangana
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axis bank young bankers program amount refund

Address:507203

I applied for Axis Bank Young Bankers Program. Later I got a mail as my application was rejected because of my relative working in Axis Bank and my fee will be initiated in next 10 working days On May 11, 2019. Till date I didn't get any refund amount. I'm attaching the Pictures regarding this. Please go through and resolve my issue soon. Thank you....
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Silu priyatam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charges has been deducted from axis bank salary cum saving account

Sir, i have an Axis bank account having account number - [protected] named Sohan Priyatam. When i saw the statement of May-2019 i found there is a service charge has been deducted from my account i.e. Consolidated DP charges Rs. 856.16. I am a salaried person of Central Paramilitary Force (CAPF) and this account is my salary account. According to rule of this bank, there is no charges for CAPF personnel but they are deducted charges....
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Debasmita Saha
from Bengaluru, Karnataka
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unauthorised axis bank sign. verf. chrgs mandate regst/ stop

Address:Kolkata, West Bengal, 700019

Dear team,
Being a loyal customer, holding the salary account since 7 years approx received sms mentioned below -

Your a/c no. * has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop.

I don't think i have issued any such mandate to verify
Please help me to understand what is going on with my account? And if it's a fake something could you...
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M
maram taraka sarojini devi
from Bengaluru, Karnataka
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credit card not handover to me

Address:Capgemini technology and services private limited, Near Igate junction, 560066

Hi,

I have applied credit card. I didn't get any information regarding card dispatched. I got message like credit card has returned to us with reference number. Without contacting how they will send back. While contacting customer care this issue is not their. Please check and tell me what is the reason for returning back to bank.

Regards,
Sarojini...
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Address:700122

Acc no: [protected]
First closure request: mar, 2018

About a year ago i submitted forms in home branch to close 3 account (Family accounts). At the date of submission, all the atm cards and cheuqe books were destroyed by them. 2 of the accounts got closed, but mine is still open.

After this, i have followed up with bank for 8-10 times, re-submitted closure form twice. Called customer care and asked...
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nirala dwivedi
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid transactions

Address:Civil lines prauagraj

There were several invalid and fraudulant transactions on my credit card ending with no. 7279 on the date 22 june 2019. My card was in my possession but several transactions relating messages were received on my mobile as well as on email. These transactions were not done by me and my card was safe in my custody, then how it happened. An enquiry about unauthorised transactions is required. The money which is lost or debited should be returned...
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Lavylavan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transaction was done.

Address:600053

Hi, i am a axis bank credit card holder. Again they transacted amount from my add on card around rs.350 for amazon prime which i was not subscribed to that.
Please refund the same amount asap to my same account. My registered mobile number is [protected]. Thank you

Contact to the above number. Already raised a complaint still i didnot get any calls from your side. Do the needful....
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only lover
from Jaipur, Rajasthan
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payments not received

Address:nagar pura mohla, 333001
Website:www.AxisBank.com

My name is pankaj kumavat, which opened an account at axis bank on 15th june, in which indianidas google pay axis opened the bank's account, so far no money has come in it, i have roamed all the way around google pay petty axis bank. If my money is not refunded within 2 days, then the consumer will go in cash. My upi transaction id[protected] jun payment not received...
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Pragyans Hota
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

evoucher

Address:Ananda bazar, Dhenkanal, Odisha, 759001

Sir i am pragyans ranjan hota mob-[protected]
Mera card no [protected] sir me february se axis customer support ko ros call karta hu. Wo mujhe dally jhut mut bolte he. Bahat behes honeke bad ak voucher vejethe or wo bi zero balance ka tha. Me 100 times call kar chuka hu.10 to 15 mail bhi send kiyahu. Wo kuchh bhi nehi karrahehe. Mujhe 6500 ka voucher milna he. Ye voucher sab buzz credit card spent par he....
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Address:ARN Indane sasaram, Rohtas, Bihar, 821115

Sir/Madam
I anamika Kumari, proprietor of ARN Indane installed a EDC/POS machine from axis bank having details as under :
Merchant ID : [protected]
TID ID : 33379241
LINKED AXIS BANK A/C NO.:- [protected]

I have installed the POS machine in my premises under the guideline issued by Hon'ble Prime minister for digital India and make the consumer habitual for the same.
In the month of...
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G
gupta kumar sanjay
from Mamit, Mizoram
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wrong transaction by mistake

Address:Nirsha, Bhaljoria Dhanabd 828205

Dear Sir/Madam,
I am a customer of your bank.I was making an IMPS transaction today from Axis Mobile App.Buy unfortunately the amount transferred to wrong account.I made two transactions of 2Lakh each, both to wrong beneficiary.
Please find below the details of transactions:
Transaction date -21/06/2019
Remitter name: Sanjay kumar gupta
Remitter account no.- [protected]
Amount-2 Lakh+2Lakh=4Lakhbr...
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D
Dipak@Patel
from Raigarh, Chhattisgarh
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refund request for consolidated charges

Address:Bank: AXIS BANK Address: OPP. HOTEL ARYAN, BY PASS ROAD, ORISSA,768201 State: ORISSA District: JHARSUGUDA (Click here for all the branches of "AXIS BANK" in "JHARSUGUDA" District) Branch: JHARSUGUDA (ORISSA) Contact: (06645) 271 305/ 2, Jharsuguda, Odisha, 768210

Hi my name is Dipak Kumar Patel

I have an saving account in axis bank with account no [protected] & when I checked my balance Axis bank had deducted following amount stating Consolidated Charges + GST 18% on that for[protected],[protected],[protected].
Detail's are as under.
[protected]Consolidated Charges for A/c: INR 1315.00
[protected]GST @18% on Charge : INR 236.70
[protected]Consolidated...
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Sdagar34
from Delhi, Delhi
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fraudulent with my axis bank account

Address:H. No. 13A, Tikkar Mohalla, Maidan Garhi, New Delhi, 110068
Website:www.axisbank.com

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on the date's

1. ECOM PUR/GOOGLE INDIA/THANE/250119/01:51 Date- 25/01/2019 - Detect Amount -Rs.1000/-.

2. ECOM PUR/GOOGLE *PROXI/[protected]/310519/18-53 Date- 31/05/2019 Detect Amount- Rs. 85/-.

3. ECOM PUR/GOOGLE *SERVI/g.co/helppay#/060319/16:25 Date- 06/03/2019 Detect Amount- Rs.1 /-.br...
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ashlenjos
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card - conversion into emi

Address:Kollam, Kerala

I am using Axis Bank credit card.

On 16/5/2019 I purchased an item on 12 month EMI scheme.

In the card card statement received, the EMI conversion has not taken place. I called up the credit card customer cell and I was told that the purchase will be converted to EMI with 24 working hours.

But till date Axis Bank has not honoured the commitment made....
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