Axis Bank Complaints & Reviews

On my recent visit to axis bank baner branch dated 9/07/19 at around 2:00 pm i approached one teller who directed me to a table pointing his finger without even listening to what i have to say. When i went to the table and spoke to the banker she very rudely said that she is new and then yelled the same at me when i asked her to issue me a bank statement on the letterhead of the bank for official purpose and then again yelled at me to go to some other counter.

I took a credit card in 2007 from axis bank and at that time because of some financial issues, i couldnt pay the dues properly. But tha bank offered a settlement and i paid. My credit card limit is only 10k. After doing the settlement, no one have reached me through any means for the outstanding. At that time even cibil was not very popular. I had no knowledge of it. After 11 years when i recently checked my cibil report, there is an outstanding...

I am using axis bank buzz credit card and as per policy after one year o[censored]se and i spent the amount i am eligible for the flipkart gift voucher of 1500 rs.
For this i called customer care 7 times but evertime they are saying technical issue.. Please help in this... One of their senior executive vimal chandra from hyderabad provided me request no - old[protected], old[protected] and new-
[protected] request.

My savings account was wrongly debited by the axis bank. The bank is fooling around the customer by not mentioning the details of the same clearly.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

Your a/c 831291 is debited by rs. 3058 on 08jul19. Avbl bal: rs. 4642.76. Info: brn-card payment. Call [protected] for dispute.

I have paid the credit card bills before the last date. And after this rupees 3058/- deduction my credit card balance in -3058/-
This is not right from the bank’s end to deduct my money without notifying me.

I sincerely request take a strict action against the axis bank on this, so that they do not end up doing this fraudulent transaction with the poor and innocent people around.

Dear axis bank,
3 months before i taken apollo health insurance from itpl branch bangalore but still now i am not receiving any confirmation mail are message and apollo smart card also i am not received.
Need conformation about this.
This is not proper service i am fed up with multiple follow up for this need urgent resolve for this and if its not resolved here i will race complete to rpl also.
For your reference: dear mr avvaruvenkateswarlu, welcome to apollo munich family! Your policy no. Ax00181037 is active with us. You would receive a verification call shortly from[protected]. For any queries please contact us at the toll free number[protected].
Regards,
A venkateswarlu
Axis bank cust id :[protected]

I am 74 years old senior citizen and facing harassment by axis bank credit card division

This has reference to axis bank credit card no. [protected] returned to your branch on 23 october 2019, on counter no 1

Enclosing herewith copy of acknowledgement for your ready reference
1. Letter dated 23 october 2018 for returning the credit card to axis bank
2. Letter dated 7 may 2019 regarding “harassment by axis bank credit card division, after returning the credit card no. [protected]’
3. Copy of letter sent by axis bank borivali (West) branch sent to credit card department

I have not used the axis bank credit since october 2018

I hare by request you to do the needful for stopping the sms and bills for credit card no. [protected] which i have returned to bank in the month of october 2018

I hereby request you take the appropriate action against axis bank credit card division for harassment to me

Thanking you
Yours faithfully
Arun d deshpande

From the above subject

My A/c 688332 is debited by Rs. 1158.28 on 08Jul19. Avbl Bal: Rs. 0. Info: ASAP Anniversary Closure - KYC not compl. Call [protected] for dispute Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visitwww.axisbank.com

I have submitted all the documents for KYC to the Axis Bank but why the hell they are deducted my amount(Rs.1158.28)...i feeling worst towards this Axis bank ...kindly resolve my issue, get back my money Asap...please do not repeat again.

I received call from the person claiming him to be a atm service agent..he said that my atm card is blocked. And to activate it you have to give some details and u will get text msg from axis bank..then he hase debited 11000 rs from my account by usibg my otp..please trace this number in mumbai and take necessory action against him. Phone number- [protected]..number is registered with name amit sharma..atm service agency..

From the about subject

my A/c 688332 is debited by Rs. 1158.28 on 08Jul19. Avbl Bal: Rs. 0. Info: ASAP Anniversary Closure - KYC not compl. Call [protected] for dispute Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visitwww.axisbank.com

I have submitted all the documents for KYC to Axis Bank but unfortunately the bank is deducted whole balance amount from the account and I couldn't understand what was the reason, this is worst experience I have ever seen...Kindly suggest me how to get back the deducted amount and please do not repeat again

I am mr. K rajesh madappa i am requesting for noc for my credit card.. Which i was using in 2015. And on 24.02.2015 i have settled all my over due amount and per the information given by your axis bank executive i have settled full and final settlement and for the same i have the recept also..
After consulting only i have taken decession and paid the final amount..
Requesting to do the needful immediately..

Waiting for your positive response..

I have withdraw the cash two times INR 10000 *2, Second time cash got stuck and only INR 500 received and 9500 got stuck. but INR 10000 deducted from my account.

I have registered complaint from ICICI bank, but there is not proper response form Axis bank . This is not acceptable.

received message from ICICI bank as below,

[protected][protected][protected][protected][protected][protected]br...

Sir/madam

Amazon was to refund an rs. 399 three times to my account in the month of june as refunds for different items costing the same. All three refunds of rs. 399 were successfully processed to my account.
Dated:
3rd june 2019,
21st june 2019,
25th june 2019.
Out of the three only 2 have been credited to my account and is visible on my statement. One is still missing. The payment for one of these transactions was made by cash and refund was directed to my bank account.
This amount should have been credited to my axis bank account by now, but i have not received the refund till now.

I have called and emailed to the axis bank customer service many times and provided them with the unique transaction reference number but nobody has resolved the problem. No action has being taken.

I have confirmed with amazon many times and they have successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

From 2 years i have been suffering with axis bank fraud deductions towards my salaried account and every time i write email to them, they reply me back saying visit the bank branch.
But this time the crossed all the sensible limits.

On june 10 the my emi:9391 suppose to clear which did not happen and my account went to minus after that, i paid first 2000+ and then 4000 by 14th june but none of that showed in their records. On june 28th i cleared that emi and then again on 29th june a amount of rs: 9981 (500+ extra for bounce) has been charged on my salaried account as june emi.! What kind of bank does this, when ever they want they can initiate the ecs without customer approval or checking the history of the emi got cleared or not.?

I wrote an email to "customer. [protected]@axisbank.com" and got the most unexpected response stating "my id does not exis" in their records and they got the guts to reply me back asking for my full cutomer kyc documents.!

For more than a week i was convincing them over the email to check their stupid records again or change the executive whos is assigned on my issue. Then on friday i got response that the emi: 9981 was for june and on july 10th again the emi will trigger and they ask me to hold sufficient balance for this idiocracy?

I am writing this on a serious note, i have all the false transactions and maintenance charges bills which you charged on my saving account, i will combine all this then expect a proper complain against you.

Resolve this issue before the july emi triggers as i have already paid that.

Note: i have attached screenshot where the axis bank # executive telling me that my id does not exists and also my email explanation to them.

Axis account opened last week as axis asap online, account was verified functional with 1000 rs balance.. Today morning received a message stating 1000 rs has been debited from ur account..
My account no is 964319
It was credited on 6th july 2019 with 1000 rs
It was debited with the same amount for no reason on 8th july 2019.. Stating "account closure proceeds to dd acct.' i do not understand the reason for this. There has been no communication from the bank stating to whom the money has been credited. Please note i did not initiate any account closure request.

Hi team,
Good morning.

This is reference with loan account number ppr[protected] i have already closed this loan but still showing as active in cibil report. Please help me to close the loan. It was really a bad experience with axis bank i did called to many bank executive to close this case but don't know why they are not worked properly. Please help me to close this case. What a poor service from axis bank
@consumer team - i beg you please help me i have created many case but still i am in trouble because my wife is pregnant i need to admit her to the hospital right now i am not able to apply loan from outside.

Registered mobile :- xxxxxx2071
Registered email :- [protected]@gmail.com.

Dear concern,

I had fraudulent transactions happened on my debit card with out my concern or otp as below on 08th july19.

Account number : [protected]

I lost rs 2859.51 with out my involvement. I never deal with this site for any transaction in the past.

Request you to help me and refund back to my amount. I tried to contact cuntomer support, but the lines are very busy. And i dont want this again in future.
I received message as "ac 268502 is debited with rs 716.13 on[protected] at puramztwitchamzn. Compmt. Avbl"...

A total of four deduction messages i have got. Please consider this as on high priority and confirm the same.

Axis bank is not accepting certified true copies of agreement for home loan mortgage. The original documents were lost by dhfl.
The lod was submitted to axis bank 2 months back which clearly mentioned that the docket has certified true copies and no claims certificate. The axis bank than asked us to get the registration done. And after the registration was done they denied the loan disbursement citing reason that the certified true copies are not accepted.
This is against the evidence act as per indian law which allows to accept certified true copy in case of lost of original.in my case the original documents were lost by dhfl.

Sir,
I am to inform you that I tried depositing Rs.20000/- (2000*1+500*36) into the cdm machine at your branch on Dt.07.07.2019 at about 10.30AM, and I received MSG on screen that 1 note is retained by bank, Please contact Branch and rest Rs.19500/- note want to submit I cancelled the transaction and my 1 note is not came back from the cdm machine.
Therefore, it is requested to solve the above issue for needful.
Yours faithfully,

Shreyaskar Sahu
Acct. No.[protected]
Mob. No.[protected]

Dear sir,

I have settled my axis bank credit card of 9500/- in oct 2017, while settling the outstanding amount the axis bank executive has promised me that, my name will be removed from cibil records within 3 months, which is not removed till now, due to which i am facing difficulties for getting loans, i request the concern dept to clear my name from the cibil records, so that, i can start my new transactions happily. Below are the my details. Thank you.

Name: srimathi m

Credit card number: [protected]

Email id : srimathi. [protected]@gmail.com

Mobile no: +91-[protected]

My wife got a pre approved axis vistara credit card, after the application process done, she received sms as card approved and even card number is generated when we checked in mobile app and joining fee is also debited. By last week of june she received card pin through courier. But still now (6/7/2019) card is not delivered. When she contacted customer service got a response that there is no despatch details updated in their system. Want to know whether we recieve card or not, if not what will happen to that debited amount which is showing as outstanding in axis mobile app. Req mobile number is [protected]