[Resolved]  Axis Bank — Money deducted but recharge not done

Address:Kolkata, West Bengal, 700037
Website:Www.consumerscomplaints.in

Hi im soumitra kabiraj, i did a recharge of bsnl from paytm.Just after it is done message came that money had been deducted but recharge is not done.i emailed paytm about it and they told me that they did not get any final confirmation from bank.it is 24 hours and still bank had not confirmed them .it is quite disgusting and really unhappy with it.my a/c is 154345.try to resolve it soon.
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Aug 8, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi Soumitra,

Please forward the email confirmation to us at customer.[protected]@axisbank.com along with transaction details from your registered email ID for us to assist you.

Regards,
Axis Bank

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