[Resolved] Axis Bank — money deduction for unrealized transaction | |
Dear sir/ madam This is to bring to your notice that i did the below-mentioned transactions through my mobile app to recharge my vodafone number: 5hxjyv504340 - rs 458 dated 05.05.2018 J240y9ti2070 - rs 458 dated 07.05.2018 Kindly note that the money has been deducted from my account but the transaction was not realized as the phone did not get recharged. Knowing that your bank mobile app is prompt to customer service i expected retrieval of my money it did not happen. I also got the complaint registered through customer care by calling them, still, no action was ta taken. Please justify why was the amount deducted if the phone was not recharged?? Regards Mahak [protected] Was this information helpful? | |
Aug 2, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 27, 2018 Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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I have kept 11000 something on my account but recently i have seen rs 500+90 rs consolated charges debited from my account.
This is day robbery i want to file a complaint against them on r.B.I