[Resolved]  Axis Bank — negative balance or minus balance.

Address:Market Yard , Axis Bank., Latur, Maharashtra, 413512

In the name of consolidate charges axis bank deducted my balance near about rs.25000/- in 5 months and now they put my account in minus about rs.41, 000/- and the branch members are very rude while asking to close my account they neglecting it always asking to pay the minus amount and they are telling that we have given you services of that minus amount so you have to pay it.
Bank not given me any type of amount in my hand or not cleared my any cheque for which they put my account in minus and asking to pay it. Bank employees not giving proper instructions for minus balance and they are forcing to open the account and saying that our bank not take any charges.
Very bad and worst experience with keeping relations with this axis bank. I will say that plz don't believe their employees specially in latur (M. S.) market yard branch, employee name is yogesh.
If axis bank want to prove that they are best so plz refund my amount and close my account as early as possible.
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Nov 17, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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