[Resolved]  Axis Bank — negligence caused by bank staff for the cheque transfer

Address:

Tinsukia, Assam

I am a account holder of Axis Bank Limited vied a/c no [protected]/5487 as it is a current account through which I transact with Vodafone Spacetel Limited as a distributor for Tinsukia area. Yesterday there was a bank strike for which I could not able to transfer money to Vodafone for billing. Today in the morning at around 10:30 I have deposited a cheque no 050633 amounting to rupees four lacks sixty two thousands six hundred thirty (462630) to Axis Bank Tinsukia Branch for transferring the amount to Vodafone. I have called personally two to three times to the staff to do the work on an urgency basis and the reply came that it has been done. But till evening 6pm I have not received the confirmation mail from vodafone on payment receipt.. Than I enquired about the matter and got the result that the cheque was not transferred. Tomorrow is Saturday the company don't billed on this day which is known to the staff of the Axis Bank. Now the problem araised that the business has stopped for two days which caused hamper to my reputation in the market. Request your help and suggestion regardind the matter Thanks and regards Mahak Communication Tinsukia Assam 786125 Mob no [protected]