[Resolved]  Axis Bank — No proper service for senior citizens account holders

Address:	110015
Website:	Axis bank

Dear sir
It is embarrassing and disgusting to find no proper service/system for senior citizens today at axis bank bali nagar, new delhi 15, india.
I went to the bank at 11.30 am and asked the police personal and staff at the fate as there was no sign board for seniors, where we form a queue for sc cheque withdrawl etc, we got the reply that they send one senior citizens after 3 normal persons so i should wait and we did, patiently.
Me and one more sc were waiting on the side platform and one hour went passed then. We were told that they will give sc token like they gave early morning today but waited for one hour more then. One about 28 yr old young man manhandled me and pointed fingers at me to. Move away and stand in the youngesters queue and raised voices insulting me. He said font u dare argue with me, the staff standing outside allowed that person kapil to. Manhandle the persons in queue as they were unable to handle in a systematic method.
Neither i and one more sc (Man) were given any sc token not allowed entry for deposit/withdrawl by my own home branch.
Rather i was manhandled by that person, who was also a customer like me, who was told to handle the public (I was told) and i faced maanhani.
Who is he the client to manhandle a sc lady and the staff is just looking at the tamasha.
Ultimately at 4.30pm i came back without making any transaction which has fallen upon us due to ban of notes.
I am told to at the bank to come on tuesday morning at 9.30 am and still not clear that they will give me senior token or form a systematic queue. For the same.
I am really upset.
Please guide.
Delhi
Mrs sethi
[protected]
Bali nagar
New delhi 15