Axis Bank — noc not received even after settlement of personal loan

Hi team,

This is in reference to my personal loan from axis bank (Ppr[protected] about four years back. Due to some unavoidable personal circumstances i could not pay some of the emi's and decided to settle the amount.

The final settlement amount was agreed at rs. 16000 via final settlement letter reference number axisb[protected]/21809 dated 8th july 2016.

I paid the amount in cash to the authorized agent on 29/07/2016 via receipt number 1307666.

However, it's been over 1.5 years, still i have not received the noc for the same as promised and the account still shows as active in cibil which is affecting my cibil score.

I was promised that i would receive the noc within one month after the full and final settlement is done.

Would request you to kindly look into it and provide the noc at the earliest and update my cibil as settled.

I have raised the concern to their grievance redressal, but did not receive any response.

Name: riasat hussain
Loan number: ppr[protected]
Mobile: [protected]