[Resolved] Axis Bank — non issuing credit card, loan, net banking account | |||
Sir, i am an axis bank customer. I am a handicapped person.. Icant visit the bank. I handle all financial activities from home. My customer id is[protected]. My account is in haryana (Rewari branch. Ifsc code is utib0000226) my registered phone no. Is [protected]., account no. [protected]. Now my problems 1. I frequently pay bills, fees etc. But my account is not activated for net banking. I have enquired twice. But they insist branch visit. (The irony is that they are pleased to visit my home for car/business/home/education/personal loan and credit card!!!). I frequently receive such offers. Bt they cant activate my net banking they show attitude! 2. I had a neo credit card which got lost at home as i didnt need to use it. Bt i needed it this mont and when i found it blocked i sent someone to bank. Bt they made the person move round here and the there nd finally asked to call the customer car or account holder must visit the bank. What a pity that the card was issued without any application and sent me in a week completing formality in minutes! And when i need it they are crying for rules! 3. When they didnt respond positively for credit card i wnted to apply for a personal loan. I contacted the loan department (I had already tried to contact the branch but they neverpicked the phone, ormay be have given wrong phone no.!) the executive there sang the same song. She said that ur salary is less than what is required to apply there! I had to visit the branch to apply for lesser loan. What the hell is this! On what basis they boast of customer satisfaction. I request the consumer forum to convey my complaint to the concerned authority and ask them to help me immediately. I need a credit card and/or loan to come out my financial problems. They may check my cibil/credit score or record. I am fully capable to pay the card/loan i want. I need 50/60000 and emi falls below 7000. And my regular deposit in bank is 7300+.. Also ask them to activate my net banking immediately. Send their representative if need be.. Thaning you. Was this information helpful? | |||
Aug 31, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. | |||
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