[Resolved] Axis Bank — Non-receipt of pin for instant money transfer through mobile | |||||
Yesterday, on 14th. August i tried twice at 10-30 am and 04-15 pm to send money to my son at bangalore by instant money transfer through his mobile to cater his urgent needs. But, till today (10-30 am) required pins/codes have not been generated and transferred to the mobile of my son. On this issue, i toiled for about six hours to communicate the issue to axis bank customer care numbers but failed either to reach them or to communicate them. They just refused to listen to me by uttering that "your voice is not audible". I could not contact any senior executive of the bank because either their phones were switched or they simply did not lift the same. Ultimately my son did not get money required for his medicines! My complaint is, what kind of a great bank this axis bank is, who does not possess any proper and functional mechanism to help customers in their dire needs on holidays? It seems that on any given day this bank is in total mess? How funny! Is it a bank or a horse-stable? Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 18, 2016 Axis Bank Customer Care's response Hi, Please share the complaint reference number which you may have received for us to make a note of your concerns in this regards. Regards, Axis Bank | |||||
 2 Comments | |||||
Comments
I did open my NRE Account befor 2 months but I didn't get my chequebook
Axis Bank Customer Care's response, Aug 18, 2016
Verified Support
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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regards
AERO CLUB WOODLAND
F-8 DEEN DAYAL CITY MALL GWALIOR (mp)
Please write to us at customer.service@axisbank.com for us to assist you at the earliest.
Regards,
Axis Bank