[Resolved] Axis Bank — Non refund of amount of insurance

Hp Mishra

from Gurgaon, Haryana

Address:

122005

I hara prasad mishra (Acct no. [protected]) has applied for a max life insurance proposal no.[protected] through sector-14 gurgaon branch. The proposal has been cancelled on 09 nov 16 and sms received from max life insurance for contacting the representative at axis bank. Though i have repeatedly approached personally axis bank staff as well as the agent of max life insurance, they are showing their inability to attend the query and not taking any remedial action for crediting the amount rs 50000/- to my account. The irresponsible attitude and not attending to the queries is not at all understood by me being a customer of your bank. Therefore, it is kindly requested to take necessary remedial action for crediting the amount to my account.

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Aug 8, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Comments

myazam

from Vijayawada, Andhra Pradesh

My self mohd azam ali khan Please provide cheque book my a/c no is [protected].siddiamber bazar Hyderabad

Max Life Insurance Customer Care

from Gurgaon, Haryana

Dear HP Mishra, we apologize for the inconvenience you have faced. Our customer representative has sent you a mail regarding your request for refund. The refund has been initiated from our end and the details regarding the same can be seen in the mail we have sent across. Hope we have addressed all you concerns to your satisfaction. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17625387 in all future communication on the subject.

Regards,
Max Life Insurance