[Resolved]  Axis Bank — Not able to redeem edge loyalty points

Address:

Mumbai City, Maharashtra, 400063

Hi

I have axis bank credit card. Whenever i m trying to redeem my edge loyalty points(approx 17000 points i have) i m getting this error of not registering my email id with bank though my id is registered with bank in which i m regularly receiving all the mailers from bank. When i have tried calling bank they are saying its some technical glitch and it will get resolved in some time. I m waiting from past 2 months to resolve this issue but still haven't got any solution from neither bank nor your customer care services.

Kindly reply me ASAP as some of my points are already expired.