Axis Bank Complaints & Reviews

Axis bank sent a letter which is attached. please note that axis bank asking pay the credit card bill which is not yet received.
I want to know how i am able pay bill with out knowing the Credit card number.
Axis bank gave smart replay for that "you can also make your credit card payment by using your old credit card number."

Regards,
Natraj Cherukuri
Mail Id: [protected]@gmail.com

Respected Sir/Madam,

Myself Parminder Kaur Sandhu. My credit card no. [protected]. Having an outstanding of 98000. I was unable to make payments due to financial crisis in my personal life and uncertain deaths i had lost stability in my life. Now my situation are becoming normal so i would like to make my payments and clear of the dues.

I would request you to take strict actions against Mr.Satish and Mr.Sagar of your collections department. Mr Satish is abusing me ...his words are agar capacity nahi that toh use kyun kiya...he uses very bad language ...and he is calling my relatives and my office number also...and harassing them by making 50 calls in a day...he has used my Facebook account which is completely illegal and unauthorized. My intentions are clear and I want to make payment. If any of them calls me or my office or relatives and abuses us if would logde complaint with banking ombudsman.

Looking forward for your kind cooperation.

Thanks
Parminder kaur sandhu

On and off I receive messages wherein someone is trying to buy songs from i-tunes using my credit card. The latest transaction alert came to me today at 2 am.
I urgently need you to find out who is trying to use my credit card.
Kindly treat the matter as urgent and help me locate the hacker.
And this is not the first time. In the past too it happened.

To
The General Manager,
Axis Bank Limited,
Personal Loan Section,
Odisha, India,

Sub.: Closing of Personal Loan Without any Charges.

Respected Sir,

I had wrote a mail to you and your customer care e-mail id (customer.[protected]@axisbank.com / customer.[protected]@axisbank.com, [protected]@axisbank.com, nodal.[protected]@axisbank.com, [protected]@axisbank.com) CC to rbi.dept.[protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org.inon dated: 24.10.2016 and I have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of Srabana Ranjan Mallia and I have reminded you two times regarding the same. Even after giving reminder also, your bank have disburse the loan in my favour bearing PL No-PPR[protected] amounting to Rs.218000/-.

I, therefore, request you to kindly, withdrawn the personal loan from my account without any charges because I had mail you not sanction the loan in my favour and mail to you. I do not understand your consumer complaint not reading properly.

(I have received a message from Axis Bank "Congratulation! Your PERSONAL POWER BRE loan has been disbursed on[protected] with Loan a/c No. PPR[protected] for Rs.218000/-. Your first EMI of Rs.5771. But I do not know in which account the loan disbursed. Kindly request you to return your money from as soon as possible.

I request you to kindly close without any charges, within seven days.

Regards.
Srabana Ranjan Mallia

[protected], i have call this number regarding transction failed in online gas booking, one man told thats failed transaction money will return after 6 days, wait for 6 days then said govt holiday deepavali caill after diwali i have call today now they said transction passed, how now passed? Why say wrongly before failed transtaction? So i make second payment which was suceessful. What to do first failed transaction money rs.526, what happen to money? How to get back money? Axis bank one lady customer mathu, she talk too much and keep the silent, again this happen next time call this customer number suresh? He also doing same, whether customer calling this fool this number, their money they asking question, u have to rectify the problem, pl mail reply to [protected]@gmail.com. Axis bank customer are playing with person calling with some problem

Want to complain against your credit card recovery department for their unethical and unprofessional act.

AXIS BANK Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter). The only information i had from them that they will charge me fine for delay in the payment.
On 27 October 2016 evening i saw that my whole saving a/c. amount balance of- got deducted by credit card department without any record (via email, phone, sms and hard copy letter), Till now i haven't received any official explanation from anyone neither a bank or a credit card department via email, phone, sms and hard copy letter.
when i agreed in making partial payment of my credit card through my fixed deposit, they declined my request without any explanation. Now from 27th October 2016 till 1 November 2016, I haven't received any information regarding all the credit card recovery department step.
Nobody is helping me i have spoken to credit card customer person, Credit card concern person from bank branch. Even Axis bank Branch where i opened my account and fixed deposit is not helping me they are asking me to talk to credit card department and credit card customer care is asking me to talk to my bank branch.
rticularly look for answers to the following queries

1.Why wasn't I contacted about details regarding the case, during the case investigations at all?

2. Why was I not informed about the one sided decision taken by the bank?

account no. [protected]. Gulmohar branch Bhopal- 462039.

How can credit card department put whole amount from my saving account on lien for recovery without informing me/ my authorisation?

3. When i taken the card against Fixed deposit which worth more then the credit card. why such extreme steps been taken against me and caused me inconvenience.

I would like to complain against AXIS Bank credit card department. Also, please remove the lien on my saving's account at the earliest.

I request you to please contact Axis bank and remove lien on my savings account and allow me to settle the payment through my fixed deposit.
Thanking You
Regards
Divya singh

It has been almost an year chasing for the Registration Certificate for my car. I'm not sure if this is the way the bank is providing the services to their customer. I've had multiple calls and emails in exchange for the same scenario. I was promised to give my No Objection certificate along with my cars registration certificate, however, after multiple chases I'm still on the same page and as promised by Bank executive my query has not been resolved. Please look into the same and action further.

Thanks,
Daljeet Singh

As my account was salary based in my last company[protected] i am not using that account since i left the company. So please kindly let them close the account, as they are charged me 11, 000 for nill balance in account.
How would i use my salary account after i left the job from there and they didnt gave any conformation or any from letter has not been given to before charging me that amount.

To

The general manager,
Axis bank limited,
Personal loan section,
Odisha, india,
Sub.: regarding sanction of personal loan.

Respected sir,

I had wrote a mail to you and your customer care e-mail id (customer. [protected]@axisbank.com / customer. [protected]@axisbank.com, [protected]@axisbank.com, nodal. [protected]@axisbank.com, [protected]@axisbank.com) cc to rbi. dept. [protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org. inon dated: 24.10.2016 and i have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of srabana ranjan mallia and i have reminded you two times regarding the same. even after giving reminder also, your bank have disburse the loan in my favour bearing pl no-ppr[protected] amounting to rs.218000/-.

I, therefore, request you to kindly, withdrawn the personal loan from my account without any charges because i had mail you not sanction the loan in my favour and mail to you.

(i have received a message from axis bank "congratulation! your personal power bre loan has been disbursed on[protected] with loan a/c no. ppr[protected] for rs.218000/-. your first emi of rs.577 (...). but i do not know in which account the loan disbursed. kindly request you to return your money from as soon as possible.

Sir my account no is [protected] & i. d. no is[protected]. the account was opened in 2005 in axis bank roorkee.
In the month of august/ september 2016 i had requested the axis bank officials to change my tel no. to +[protected] from [protected] already registered with you. i was told that the tel. no o[censored]sa has been changed.
Today on 10/31/2016 i wanted to have a fresh deposit of rs. 3.00 lakhs, but because the tel/ no o[censored]sa is not changed i could not get any message of net secure.
Kindly change my usa no as +[protected] immediately & confirm.

I am very shoked behaved axis bank Nutanchati Bankura. I was applied for my NRI A/c New at 5th October. But today they're infrom me A/c not created due to sign. not matches acroding to Passport. I in between I have call 5th time with bank, I don't know how this branch will doing business. they're spoil my somany days.
In feture I can't do any business with this a ranch
Jagannath Mukhopadhyay

Hii Axis bank group,
This is Nilesh Mishra from lucknow,
I was trying to make a payment of Rs 400 on the date 28/10/16 though axis debit card.
Unfortunatly the payment was canceld due to server problem, But The ballance was decucted from account.
Kindly Reverce ballance .
A/c no. - [protected]
MOB. [protected]

Axis bank had charged annual fee, we had sent several reminders, if bank charges annual fee, we would like to surrender the card. Subsequently they had reversed the amount, they have charged interest on the previous balance, of annual fee. With repeated reminders till date we have not got the reply and every month they charge interest. We have stopped using this card . In spite we have sent a mail to nodal office, there is no reply till date. Complaint reference n[protected] dated 9/21/2016.

S​eriously, I am not happy on account of Axis bank. I regret for taking loan with Axis bank.

​When I took the loan, Axis representative told me my first loan-EMI would deduct from AXIS. So, I maintained my balance in Axis. Then it tried to deduct my first-EMI from ​​my ICICI in which I didn't have sufficient funds. On account of this, Check bounce happened on my account.

Again, I didn't know these charges were levied until they deduct 573( Accrued charges) on my account in the March, 2016. It resulted in low funds to deduct my April EMI. So again there were bounce charges.

I took forward this to Axix Customer representative by coming ​to bank.
Among the two Bounce charges, she cancelled one accrued charges. But it didn't resolve my issue.

Lastly when I tried to approach other bank for my loan, they rejected my Application on account of these Check bounces.

The mistake I did is taking personal account with Axis. If I wouldn't have took personal Account, EMI's would have been deducted from my ICICI. Then I wouldn't have faced all these problems.

I used to feel very positive about Axis, as I received loan when I was utomost required. I was even happy to take at rate of 15.5% Interest.
But now, I regret totally for taking loan with AXIS.

From last two months I am revolving around Axis representatives to resolve this issue. Still didn't get correct resolution and I am facing the issue again.

Now, they are asking writtern proof which showcase that Axis representative told that first emi would deduct from AXIS bank. The conversation happened orally. How can I show them proof ??

On account of this I am in loss of around 20000. I don't understand that why I should be in loss for their mistake ?

​
​Not happy with Axis bank​
Regretting Customer.

To

The General Manager,

Axis Bank Limited,

Personal Loan Section,

Odisha, India,

Sub.: Regarding Sanction of Personal Loan.

Respected Sir,

I had wrote a mail to you and your customer care e-mail id (customer.[protected]@axisbank.com / customer.[protected]@axisbank.com, [protected]@axisbank.com, nodal.[protected]@axisbank.com, [protected]@axisbank.com) CC to rbi.dept.[protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org.inon dated: 24.10.2016 and I have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of Srabana Ranjan Mallia and I have reminded you two times regarding the same. Even after giving reminder also, your bank have disburse the loan in my favour bearing PL No-PPR[protected] amounting to Rs.218000/-. In which bank account you disbursement the loan amount.

Dear sir/mam,
I mr. Ashok gorde have saving account in axis bank with account number - [protected] and ifsc - utib0002840. I tried withdrawing rs. 800 through my axis debit card on 28 october 2016 at (8.45) (Narayan peth nkgsb bank atm) but some inconvenience caused and cash got deducted from my account but i did not receive the cash.

I tried calling customer care a lot of times but could not reach. Kindly look into this matter!!! And refund my cash rs. 800 as soon as possible.

Kind regards,
Ashok gorde

Hi,
This incident happened on 06/10/16. A fraud transection of 8800 INR happened from my ATM.
I have no idea who did that. The card is in my pocket how anyone can transect the money anyway. There is no response from the bank.
My reference no: 25792699.
They always say that your request is rejected and WE WON'T GIVE YOUR MONEY BACK. I mean whats my fault in that.
And every time I contacted you, you generate a new reference no. and ask for one week. I tired being of visiting your branch and filling forms etc...

I never had such a bad experience from you people and will effect the future relationships is well.

Hi, This is kalaiselvan. R (Mobile No. [protected].)

I am getting fraud calls from unknown number, as if i am having loan defaults to be paid. But i don't have any such thing.

I have got a personal loan from axis bank some 3 years before (around 1.75 lakh) and paid back all the amount without any defaults. I do have a loan closure copy from Axis bank also .

But recently i received call from this number[protected]. and they are telling that i have not paid my loan and also stating i have used credit cards. But i never had axis bank credit card in my life time.

some how, they have stolen and office employee number and they are trying to fetch more personal information from me.

Kindly take necessary action against those fraudulent people.

Please do reach out to me via mobile and advise, what needs to be done.

Thank you,
Kalaiselvan.R ([protected])

Sir,

I am SB account holder in Axis bank Vennala branch A/c no-853079.

This account is operating only for the purpose of my Personal Loan Clearance and not for another activities.
On 05.10.2016 I have deposited Rs.4310/ to my account for my EMI credit for-PPR[protected] EMI Rs.3740+ Bouncing charge Rs.570/ . Nad Requested to customer care Req no: 9368403 dtd:07.10.2016 to arrange to credit the same from my Sb account to Loan account.But no action taken from your side and my account lying the amount Rs.4310/ till 13.10.2016.

On 20.10.2016 I got an SMS that EMI for Rs.3133 is debited from my account to info :PPR[protected]_EMI.
I think that its the EMI debited transcation ID but Today only I came to knoww that its Fraudulent Transactions made from account to someone else(Mr.Vinu Mathew named) persons loan account without my knowledge and any intimation.

I requesting you to credit back the amount immediately on priority.

Kind Regard,

Deepa PG
MOB:[protected]

I will tell you whole story now, my bank branch at Talli haldwani Uttarakhand, but they do not have forex branch there, the forex branch is at Rudrapur.

I can not tell in advance to the bank that in my account forex is coming because its is my company who sent the salary in my account.

I have never got the opportunity to talk with my branch manager for forex rate because whenever i had asked the forex amount already get credited in my account.

axis bank account no [protected]

I have following concern.

1. How this can be possible in the same bank there are different forex rate for different -2 person, as per my understanding the forex is managed centrally, it can not be vary branch to branch.

2. In the past month as well i have been given less exchange rate by Rs 1 as compared to others employee/person in the same bank.

3. There are other bank as well SBI, canara bank which are equally offering the rate Rs 66.50, even the axis website the exchange rate is 66.45.

So, please either refund me the differential amount, i have no option to go to consumer forum etc.

Because every time axis bank is cheating with me.

Please look into the above matter seriously.