Axis Bank Complaints & Reviews

Dear concern
Due to false commitment for ur employe mr.manoj yadav chandrapur 442401 axis bank .he say me my laon is 36 month tenure but when I saw my repayment shedule as per sms me to axis bank my tenure is 60 month. Then i talk to ur employe he saysI dont no who ru then i complain his boss mr arvindArvind sonkusare nagpur he say me he solve problem but stil not resolved andfirst emi also deduct my salary account wit in Hdfc bank. And i am not recive any single penny for ur axis bank
Plshelp me
Regards
Vinay singh
Chandrapur

After getting the news of notes, when we were trying to withdraw or deposit the cash with the help of axis bank debit card, we find the card have been blocked. Whereas all other bank debit card was in the service.
They can not block the card suddenly without any specific reason. Now I dont have any single money in my parse.
They have also deducted one of my transaction, which they have to refund.

There was fraud on my USD travel card of around 200$ due to data leak from the bank side.When I called th3 customer care to block my USD card they blocked my INR card due to which I am not able to withdraw any money from my account.I also visted axis branch and gave written complain to get my stolen amount back and get my indian card activated. But no action. Has been taken yet.
Axis Bank is asking me ₹500 to issue me another debit card which I don't agree to pay as they blocked my indian card by mistake.
My issue is to get my lost amount back and also get the card back

I have filled a form for address change with all the documents of my Axis bank credit card 1 month back. But the address is not changed till date. I have visited Axis bank, Balewadi branch twice. They have raised service requests:[protected] on 28th October 2016, service request[protected] on 3rd Nov 2016 & service request[protected] on 5th Nov 2016. Please help me with it as my card is going to expire this month. Even the customer care is not responding.

I have sb account with axis in raja annamalai puram branch. Last monday (10/10/2016) i received a message in my mobile that a sum of rs.7000/- has been debited, immediately i got in a conversation with customer care executive of axis bank and raised complaint as i have not withdrew the money. I was told that the money has been taken from an atm in gumidipoondi, i registered the complaint & also requested to block my debit card immediately.

I have also registered a complaint with tamil nadu police for the same.

No action from axis bank as well as the police.

I had applied for personal loan under guidance of Mr.Kishore. But I am not satisfied with the services. As my loan is being applied without informing me about the increased interest rate. And the respective papers or documents also are not being provided yet. While I was applying, the axis bank employee Mr.Kishore had told that the interest for personal loan of 1000000/- rs is of 12.99% interest rate as Diwali offer. But he told that according to my income they could not provide us 1000000 and will provide 700000 for the same interest rate of 12.99% and the EMI will be cut of amount of 18372 he even showed us the chart also. After that on 22/10/2016 I recieved a message that he had applied the loan for 700000 with interest rate of 14.5% EMI of rs 19305/- for 48 months. I am not being informed about the increased interest rate. I talked to Mr.Kishore that time he told that it might be message's fault but the interest rate is still 12.99% only. Again I recieved a message on 24/10/2016 that the amount left in my account was 691829/-. Again when informed him he told the same thing and told that the reduced amount 8171/- is processing charge. He told whenever the EMI will be cut the interest rate will be 12.99% only. But when checked again the interest rate at which the EMI was cut was 14.5%. On 2/11/2016 I again recieved a message that EMI will be cut on 5/11/2016. That day also I spoke to Mr.Kishore he told that he would check and inform me. But the EMI was cut with interest rate of 14.5% on 5/11/2016 but he didn't inform me anything. After that I tried contacting him but he didn't respond properly. And when recieved the call he tells that the loan is being applied and nothing can be done and speaks vulgurly. Please consider this complain seriously and apply the loan for 12.99%.

Wrong Debit to my Credit Card No.[protected] on 18.02.2014

Dear Sir/ madam,

I had been using Axis Bank Credit card for few years now.
I was surprised when I received my credit card statement for the period16.02.2014 to 15.03.2014 from Axis Bank

I observe from the statement that my credit card is debited on 18.02.2014 for retail store purchases of Rs.23, 016.32 in foreign currency –USD 369/- at Amsterdam. Further foreign currency transaction fees of Rs. 805.57 is also debited to my account on 20.02.2014.

I was neither in Amsterdam nor travelled abroad on these dates. I have NOT purchased anything, using this card even in India from any store during the statement period.
Further I never parted my credit card to any other person and never disclosed my the details includinh password to anybody.

Under the circumstances Bank has been claiming this as genuine transaction and refused to reimburse me the fraud amount.

It is very clear from the explanation given by the bank that
1. this is retail store purchase made across the counter and
2. I have not personally gone to the Amsterdam o the date of transaction i.e.18.02.2014.
3. I was holding the card with me in person all along so far.
4. I never disclosed my card details or password to anybody else
Under the circumstances this was a fraud on my credit card due to gross negligence of the Bank and their counterpart in Amsterdam.

After protracted correspondence with the Axis Bank, credit cards division, I am approaching you for the justice.

Kindly please enquire in the matter URGENTLY and order for of refund Rs. 23, 821.89 (Rs. Twenty three thousand eight hundred twenty one and paise eighty nine to my account at the earliest.

Thanking you in anticipation,

With regards

Yours Sincerey,
(D V Jachak)
Flat No.3, Prachi-II
Mahaganesh Colony,
Paud Road Pune-411038

Axis bank sent a letter which is attached. please note that axis bank asking pay the credit card bill which is not yet received.
I want to know how i am able pay bill with out knowing the Credit card number.
Axis bank gave smart replay for that "you can also make your credit card payment by using your old credit card number."

Regards,
Natraj Cherukuri
Mail Id: [protected]@gmail.com

Respected Sir/Madam,

Myself Parminder Kaur Sandhu. My credit card no. [protected]. Having an outstanding of 98000. I was unable to make payments due to financial crisis in my personal life and uncertain deaths i had lost stability in my life. Now my situation are becoming normal so i would like to make my payments and clear of the dues.

I would request you to take strict actions against Mr.Satish and Mr.Sagar of your collections department. Mr Satish is abusing me ...his words are agar capacity nahi that toh use kyun kiya...he uses very bad language ...and he is calling my relatives and my office number also...and harassing them by making 50 calls in a day...he has used my Facebook account which is completely illegal and unauthorized. My intentions are clear and I want to make payment. If any of them calls me or my office or relatives and abuses us if would logde complaint with banking ombudsman.

Looking forward for your kind cooperation.

Thanks
Parminder kaur sandhu

On and off I receive messages wherein someone is trying to buy songs from i-tunes using my credit card. The latest transaction alert came to me today at 2 am.
I urgently need you to find out who is trying to use my credit card.
Kindly treat the matter as urgent and help me locate the hacker.
And this is not the first time. In the past too it happened.

To
The General Manager,
Axis Bank Limited,
Personal Loan Section,
Odisha, India,

Sub.: Closing of Personal Loan Without any Charges.

Respected Sir,

I had wrote a mail to you and your customer care e-mail id (customer.[protected]@axisbank.com / customer.[protected]@axisbank.com, [protected]@axisbank.com, nodal.[protected]@axisbank.com, [protected]@axisbank.com) CC to rbi.dept.[protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org.inon dated: 24.10.2016 and I have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of Srabana Ranjan Mallia and I have reminded you two times regarding the same. Even after giving reminder also, your bank have disburse the loan in my favour bearing PL No-PPR[protected] amounting to Rs.218000/-.

I, therefore, request you to kindly, withdrawn the personal loan from my account without any charges because I had mail you not sanction the loan in my favour and mail to you. I do not understand your consumer complaint not reading properly.

(I have received a message from Axis Bank "Congratulation! Your PERSONAL POWER BRE loan has been disbursed on[protected] with Loan a/c No. PPR[protected] for Rs.218000/-. Your first EMI of Rs.5771. But I do not know in which account the loan disbursed. Kindly request you to return your money from as soon as possible.

I request you to kindly close without any charges, within seven days.

Regards.
Srabana Ranjan Mallia

[protected], i have call this number regarding transction failed in online gas booking, one man told thats failed transaction money will return after 6 days, wait for 6 days then said govt holiday deepavali caill after diwali i have call today now they said transction passed, how now passed? Why say wrongly before failed transtaction? So i make second payment which was suceessful. What to do first failed transaction money rs.526, what happen to money? How to get back money? Axis bank one lady customer mathu, she talk too much and keep the silent, again this happen next time call this customer number suresh? He also doing same, whether customer calling this fool this number, their money they asking question, u have to rectify the problem, pl mail reply to [protected]@gmail.com. Axis bank customer are playing with person calling with some problem

Want to complain against your credit card recovery department for their unethical and unprofessional act.

AXIS BANK Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter). The only information i had from them that they will charge me fine for delay in the payment.
On 27 October 2016 evening i saw that my whole saving a/c. amount balance of- got deducted by credit card department without any record (via email, phone, sms and hard copy letter), Till now i haven't received any official explanation from anyone neither a bank or a credit card department via email, phone, sms and hard copy letter.
when i agreed in making partial payment of my credit card through my fixed deposit, they declined my request without any explanation. Now from 27th October 2016 till 1 November 2016, I haven't received any information regarding all the credit card recovery department step.
Nobody is helping me i have spoken to credit card customer person, Credit card concern person from bank branch. Even Axis bank Branch where i opened my account and fixed deposit is not helping me they are asking me to talk to credit card department and credit card customer care is asking me to talk to my bank branch.
rticularly look for answers to the following queries

1.Why wasn't I contacted about details regarding the case, during the case investigations at all?

2. Why was I not informed about the one sided decision taken by the bank?

account no. [protected]. Gulmohar branch Bhopal- 462039.

How can credit card department put whole amount from my saving account on lien for recovery without informing me/ my authorisation?

3. When i taken the card against Fixed deposit which worth more then the credit card. why such extreme steps been taken against me and caused me inconvenience.

I would like to complain against AXIS Bank credit card department. Also, please remove the lien on my saving's account at the earliest.

I request you to please contact Axis bank and remove lien on my savings account and allow me to settle the payment through my fixed deposit.
Thanking You
Regards
Divya singh

It has been almost an year chasing for the Registration Certificate for my car. I'm not sure if this is the way the bank is providing the services to their customer. I've had multiple calls and emails in exchange for the same scenario. I was promised to give my No Objection certificate along with my cars registration certificate, however, after multiple chases I'm still on the same page and as promised by Bank executive my query has not been resolved. Please look into the same and action further.

Thanks,
Daljeet Singh

As my account was salary based in my last company[protected] i am not using that account since i left the company. So please kindly let them close the account, as they are charged me 11, 000 for nill balance in account.
How would i use my salary account after i left the job from there and they didnt gave any conformation or any from letter has not been given to before charging me that amount.

To

The general manager,
Axis bank limited,
Personal loan section,
Odisha, india,
Sub.: regarding sanction of personal loan.

Respected sir,

I had wrote a mail to you and your customer care e-mail id (customer. [protected]@axisbank.com / customer. [protected]@axisbank.com, [protected]@axisbank.com, nodal. [protected]@axisbank.com, [protected]@axisbank.com) cc to rbi. dept. [protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org. inon dated: 24.10.2016 and i have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of srabana ranjan mallia and i have reminded you two times regarding the same. even after giving reminder also, your bank have disburse the loan in my favour bearing pl no-ppr[protected] amounting to rs.218000/-.

I, therefore, request you to kindly, withdrawn the personal loan from my account without any charges because i had mail you not sanction the loan in my favour and mail to you.

(i have received a message from axis bank "congratulation! your personal power bre loan has been disbursed on[protected] with loan a/c no. ppr[protected] for rs.218000/-. your first emi of rs.577 (...). but i do not know in which account the loan disbursed. kindly request you to return your money from as soon as possible.

Sir my account no is [protected] & i. d. no is[protected]. the account was opened in 2005 in axis bank roorkee.
In the month of august/ september 2016 i had requested the axis bank officials to change my tel no. to +[protected] from [protected] already registered with you. i was told that the tel. no o[censored]sa has been changed.
Today on 10/31/2016 i wanted to have a fresh deposit of rs. 3.00 lakhs, but because the tel/ no o[censored]sa is not changed i could not get any message of net secure.
Kindly change my usa no as +[protected] immediately & confirm.

I am very shoked behaved axis bank Nutanchati Bankura. I was applied for my NRI A/c New at 5th October. But today they're infrom me A/c not created due to sign. not matches acroding to Passport. I in between I have call 5th time with bank, I don't know how this branch will doing business. they're spoil my somany days.
In feture I can't do any business with this a ranch
Jagannath Mukhopadhyay

Hii Axis bank group,
This is Nilesh Mishra from lucknow,
I was trying to make a payment of Rs 400 on the date 28/10/16 though axis debit card.
Unfortunatly the payment was canceld due to server problem, But The ballance was decucted from account.
Kindly Reverce ballance .
A/c no. - [protected]
MOB. [protected]

Axis bank had charged annual fee, we had sent several reminders, if bank charges annual fee, we would like to surrender the card. Subsequently they had reversed the amount, they have charged interest on the previous balance, of annual fee. With repeated reminders till date we have not got the reply and every month they charge interest. We have stopped using this card . In spite we have sent a mail to nodal office, there is no reply till date. Complaint reference n[protected] dated 9/21/2016.