[Resolved]  Axis Bank — not get my refund from axis bank and amazon

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:www.amazon.in.com

Hi this is akshay gaur, i have ordered a product on amazon.in and same day i cancelled it so the refund is not yet showing in my axis account, my alternate number is [protected] i have raised this complain because i dint know where is my money 12999, i have visited call center many times but they always helpless, both of them axis bank and amazon denying the refunding request, the are blaming to each other. The date of placed order is 06/01/2019 and till now i did not received any amount. I already told them that i will escalate the case in consumer court, but as usual they are helpless i will share my rmn of amazon [protected] and refund reference number for that transaction is [protected]
Please help me i do not know where is my money, i want it back return with interest. Hope as soon as possible, other wise i will also go for media escalation. And news support also, i hope consumer court ill help me out for getting my money
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Feb 11, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
Complaint comments 

Comments

Mumbai staff Apurva (credit card) she is taking very rudely with us, using bad language, she don't no how to talk with customer.
Swati Lonake's reply, Jan 6, 2019
Staff of Mumbai credit card talking with bad language
Axis Bank Customer Care's response, Jan 14, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.

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