[Resolved]  Axis Bank — not received refund o[censored]nsuccessful payment for fastag

Address:Ajmer, Rajasthan, 305901

I have applied for axis fastag on 25th november 2019, but after few days i received a mail from etc. Axisbank stating that my payment for fastag was unsuccessful and i will receive the refund amount in 7 working days but till today 24th december 2019, i have not received my refund amount.
Transaction id for payment is : [protected]
Receipt number is :[protected]
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Jan 24, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
Complaint comments 

Comments

I don't need FASTAG of Axis Bank now because I have got my FASTAG from some other company, I just want my Amount to be refunded.
Customer will not wait for such long time. So Please refund my Amount of Rs 200/- immediately.
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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