Axis Bank — Occur error in money transaction and requesting refund my money

Website:axis bank mobile bancking app

Dear sir,
I am jeereddy suresh i am working in borgwarner morse systems. Chennai limited. I have axis bank account with number of [protected], i am tranfer 4000 to my mom sbi account but in that time some error will be occured so the money will be debited from my account i transfer on 1 st july 2017 at 7.30 am still now the money will not transfer i want my money back i contact near axis bank but there is no response from that branch sso please solve my problem and refund my money. The customer care also will not respond.
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Amount deducted by my credit card without my intimation of INR rs 11946/- by fraud people as Cyber Crime on 28th of June 2017 @1.30 pm
Please take an action as soon as possible... Otherwise I will deactivate my Account in your Bank...

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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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