[Resolved]  Axis Bank — one assist service - worst

I have received a call from axis bank regarding one assist service. I was not at all interested in that so i didn't took that service. After disconnecting the call, within seconds, they have debited rs. 1899/- from my account. Immediately i have approached axis branch near my place, but they are not aware of the same and were helpless! I also tried to call the toll free number (Not even toll free) provided by them, but was of no use. They are just transferring the call within the team.
Very pathetic service from axis bank, and i'm really disappointed!
I need my money back!!
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Sep 29, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
Axis Bank Customer Care's response
Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
Complaint comments 

Comments

Dear Aleena,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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