[Resolved]  Axis Bank — one assist services deactivation

Dear sir/maam
I got a call this morning about the axis bank one assist services. They have charged me with rs. 1899 which has been deduced from my bank account on 26.11.2018
I have tried calling the cpp helpline and they have informed me that no membership has been activated for my bank account.
So, i want a cancellation of any membership that has been activated and also i want a refund of the same account as soon as possible.
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Dec 27, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Axis Bank Customer Care's response
Hi, we request you to liaise with one assist for further assistance. Sorry for the trouble. Regards, Team Axis Bank.
Complaint comments 

Comments

Dear Nikita,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3773666. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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